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Oversee daily restaurant, bar, pool, and event operations while delivering exceptional guest experiences. Lead, train, schedule, and develop service staff; manage cleanliness, service quality, cocktails, wine offerings, inventory, and private banquets. Coordinate with culinary and events teams, handle guest needs, resolve issues, and maintain high standards in a fast-paced hospitality environment.
As the Restaurant Manager, you will be responsible for overseeing the daily operations, ensuring a smooth and exceptional guest experience, and leading a team to deliver outstanding service.
You will lead and inspire a dedicated team, create memorable experiences for our guests and bring creativity and innovation to our restaurant and bar offering.
ResponsibilitiesYour key responsibilities will include:
1. Guest Experience Management
- Act as the primary point of contact for guests in the restaurant, bar, and pool area
- Interact with guests in an engaging, friendly, and approachable manner, creating memorable experiences
- Proactively anticipate guest needs, exceed expectations, and ensure satisfaction at all times.
2. Restaurant & Bar Operations
- Manage daily operations, ensuring smooth, efficient, and high-quality service across all areas
- Maintain cleanliness, organization, and functionality to the highest standards
- Lead, train, and inspire your team to deliver exceptional service in a fast-paced environment
- Design and execute a creative, diverse cocktail menu that delights and impresses guests
- Develop and maintain a compelling wine list to complement the restaurant’s offerings.
3. Private Events & Banqueting
- Oversee private events, transforming the restaurant into an elegant banqueting venue for special occasions
- Coordinate with the Executive Chef and events team to ensure seamless service and memorable experiences
- Manage all event details, from preparation to execution and breakdown, with precision and care.
4. Staff Management & Training
- Lead and manage a team of servers, bartenders, and pool attendants, fostering a positive and productive environment
- Conduct regular training sessions to enhance service standards, cocktail skills, wine knowledge, and safety practices
- Schedule staff, monitor performance, and address personnel matters with professionalism and tact.
What We’re Looking For
We’re seeking a leader with a passion for excellence, creativity, and guest satisfaction. Ideal candidates will bring:
- Strong knowledge of bar operations, including cocktail creation, wine pairing, and inventory management
- Experience managing private events and adapting venues for banqueting services
- A warm, approachable personality with excellent communication and interpersonal skills
- Proven ability to manage multiple tasks, prioritize effectively, and work well under pressure, especially during peak service times and events
- Problem-solving skills and a proactive mindset
- Leadership experience with a talent for motivating and developing a team
- Impeccable organizational skills and a keen eye for detail
- A deep passion for creating memorable guest experiences and achieving service excellence.
Join an Award-Winning Workplace Culture
At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.
Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.
Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.
Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.
Hilton Watford, England Office
Hilton Europe Regional Headquarters - Watford Office
Maple Court, Central Park, Reeds Cres, Watford WD24 4QQ, United Kingdom, Watford, United Kingdom, WD24 4QQ
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