Resource Manager

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Job Title

Resource Manager

Department

Practice Operations

Office Location

London

Reports To

Head of Alternative Delivery Solutions

Working Hours

35 hours per week, 9:30am to 5:30pm but additional hours may be required. We are happy to consider agile and flexible working patterns. Our approach to hybrid working allows for up to 40% of time working from home and 60% working in the office, please contact a member of the recruitment team to discuss further.

Firm Description

Hogan Lovells is one of the leading global law firms. Our distinctive market position is founded on our exceptional breadth of our practice, on deep industry knowledge, and on our 'one team' global approach. Formed through the combination of two top international law firms, Hogan Lovells has over 40 offices in the Americas, Asia-Pacific, Europe, the Middle East and Africa. 

With a presence in the world's major financial and commercial markets, we are well placed to provide excellent business-oriented advice to our clients locally and internationally.  Our people are the key to our success, which is why we seek to recruit and retain the most talented individuals in all regions of our global practice.

Department Description

The Financial Times has ranked Hogan Lovells as one of the most innovative law firms in Europe. We understand the powerful forces transforming the delivery of our services today, and we embrace that change. We don’t just claim to be innovative, we show it.

Alternative Delivery Solutions (ADS) is a global group with ownership of our Legal Delivery Centre in Birmingham, UK, Resource Management team in London, Staff Attorney Program across the United States and with responsibility for our strategic third party relationships including Cognia Law, Elevate and FTI Consulting. Our ADS group, along with others across Practice Operations, also work closely with our partners and lawyers in designing client solutions which help our partners to win more work and enhance profitability. 

Driving efficiencies to deliver client excellence is at the heart of everything we do, as is close co-operation and collaboration. 

Our ADS group is energetic, fast paced and innovative. This is a great place for ambitious professionals who are looking to develop their skills and experience and have a keen interest in supporting the firm in continuing to be at the forefront of innovative delivery of our services.

Role Overview

We are seeking to hire a Manager to provide our UK Corporate & Finance Group with work allocation and resource management support.

This is an opportunity for a work allocation professional, perhaps at advisor or junior manager level to bring their experience to support these practice areas with dedicated resource management.

The Resource Manager will;

• Support practice areas (M&A, Tax and DCM) within our Corporate & Finance Group with staffing of junior lawyers on their matters

• Have an understanding of the nature of the work undertaken by one or more of the relevant practice areas and/or be willing to develop their knowledge of these practice areas as part of this role in order to understand what the team is doing, at a granular level, on a day to day basis. This foundational knowledge enables the Resource Manager to recommend junior lawyers to work on the partners’ matters based upon the lawyers’ level of experience and skills set as well as considering capacity within the team

• Actively support the firm’s commitment to Diversity and Inclusion

By developing close and trusted relationships with our lawyers, the Resource Manager is able to support our lawyers development needs as well as supporting their wellbeing

Key Responsibilities / Accountabilities

Working with the Group Managers and other Partners

• Developing an excellent working and trusted relationship with our partners to gain an understanding of their practices, pressure points and resourcing needs and keeping this knowledge up-to date

• Keeping partners abreast of capacity generally and attending the team and partner meetings, as necessary

• Providing weekly utilisation and projected capacity reports to the partners as well as providing more regular updates to the Group Managers, other partners and lawyers as needed

• Review utilisation and overall hours (ie including billable and non-billable time) stats on a daily and weekly basis flagging any areas of concern in real time to the Group Managers

Working with Associates

• Developing an excellent working relationship with associates to understand pressure points, capacity, skill sets and skill gaps and assisting with matching counsel/associate preferences (where possible) to work that becomes available

• Understanding and mapping the skills in the team, including where there are /associates with outstanding experience needs as well as understanding their career aspirations

• Proactively monitoring, reminding and chasing associates to close time (and following up in person where needed); including, for leavers, tracking o/s time sheets to ensure that all time is entered before they leave. 

Analysis and Reporting

• Carry out monthly work allocation analysis to report on trends, provide recommendations to smooth utilisation or improve processes where needed and to flag any areas of concern to be addressed

• Comparing /associates' forecasted utilisation against actual utilisation, on a weekly basis, and providing support to address consistent inconsistencies as needed

• Being aware and keeping track of holidays and mapping holidays to utilisation in order to pro-actively recommend work re-allocation solutions (where needed) ahead of time

• All members of the firm participate in our Responsible Business program

Specific duties or responsibilities may be reviewed from time to time to reflect changes in personnel and management structure, staff location or services.

All members of the firm participate in our Responsible Business program.

Person Specification

Qualification, Skills and Experience

Essential Qualifications and Experience

• 1years + experience in work allocation/resource management within a Corporate practice area, gained at a law firm or in-house

• Previous experience working with senior stakeholders

• Highly numerate and competent in Excel (for fee analysis and reporting)

Desired Qualifications and Experience

• Qualified Lawyer (non-practicing)

• Coaching and development skills or experience

• Experience of IT packages: Document Management Systems, Project Extranets, Microsoft Project and SharePoint

Essential Skills and Experience

• Excellent verbal and written communication skills

• Pro-active and results driven, with a record of delivering creative and effective outcomes

• Self-motivated, able to demonstrate determination and persistence

• Ability to implement pragmatic solutions

• High degrees of influencing skills

• High level of credibility, professional

• Ability to work with all levels within an organisation, from senior partners to more junior team members

• Build effective relationships/networks internally and externally

• Pro-active, commercial outlook with a solution based approach

• Work collaboratively, providing a quality service Work collaboratively, providing a quality service

• Exercises good judgement, knows when to flag issues and when to deal with independently

• Willing to challenge and question assumptions; proposes alternative and bold solutions

Agile Working Statement

Our goal is to embed flexibility across our business by giving everyone the opportunity to work in an agile way, whether as a regular pattern or on an ad hoc basis, and we will be happy to discuss this further.

Equal Opportunities Employment Statement

It is the policy of Hogan Lovells to provide equal opportunities for all employees in relation to recruitment, training and promotion. Decisions in these areas will be made only by reference to the requirements of the job and shall not be influenced by any consideration of racial or ethnic origin, religion, sex , gender and gender identity, age, sexual orientation, marital and civil partnership status, pregnancy or disability.