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Resource Manager

Posted Yesterday
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In-Office
Cannon Street, London, Greater London, England, GBR
Junior
In-Office
Cannon Street, London, Greater London, England, GBR
Junior
Manage day-to-day allocation of work across practice groups, match tasks to skills while balancing development and wellbeing, monitor utilisation data, identify resourcing gaps, build stakeholder relationships, support process improvement and adoption of the Capacity platform, and assist with onboarding and wider team initiatives.
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As a Resource Manager, you will help ensure work is allocated fairly and effectively across your Practice Groups. You’ll balance business needs with individual development and wellbeing, using insight and judgement to support how work is distributed.

About the role 

Working closely with a Senior Resource Manager, Partners and Practice Group Leads, you’ll act as a trusted point of contact on resourcing. You will contribute to improving how resource management works across the firm, including the use of our Capacity platform. Resource Managers are expected to support senior members of the resource management team to make the service as effective as possible and to act as ambassadors for the function internally.

In this role, you can expect to get involved in a variety of work including: 

  • Oversee day-to-day allocation of work across your Practice Groups

  • Match work to skills, while considering development, workload and wellbeing

  • Identify and respond to resourcing pressure points, peaks and gaps

  • Build strong working relationships with Partners, team leads and colleagues

  • Use data to monitor utilisation and support forward planning

  • Share clear, practical insight to support decision-making

  • Support career development through thoughtful allocation of work

  • Work with HR, L&D and Knowledge teams where needed

  • Encourage consistent and effective use of the Capacity platform

  • Contribute to improving resource management processes and tools

  • Support wider team initiatives and onboarding of new groups where required 

About you 

We will invest in your ongoing training and development to support your professional goals and help you to thrive in your role from day one. Our opportunities are open to all suitably qualified applicants, so to be considered for this role, you must meet the following skills and experience: 

  •  A minimum of 2-3 years’ experience in resource or workforce planning, ideally in a law firm (Other professional services environments will be considered)

  • The ability to build effective working relationships with a range of stakeholders

  • Confidence using data to inform decisions and identify trends

  • Sound judgement and a balanced, practical approach

  • Clear and professional communication skills

  • Comfort working in a changing environment and managing competing priorities

  • Experience supporting change or process improvement 

#LI-EH1

What’s in it for you?

We want to reward you today and help you plan for tomorrow. We appreciate that everyone is different, therefore we have designed a benefits system that offers choice and flexibility based on individual needs and lifestyles. To name a few, these include:

  • Competitive basic salary (reviewed annually)

  • Flexible, hybrid working policy

  • Generous bonus scheme

  • Up to 25 days holiday (rising to 28 days with service)

  • Holiday exchange scheme

  • Private medical insurance

  • Enhanced parental leave

  • Reasonable adjustments and accommodation for disabled talent in accordance with the Equality Act 2010.

If you would like to read more information regarding our range of benefits, please visit our Rewards & Benefits page on our website.

Please note that we have a preferred agency panel in place. Only applications submitted via the portal at the point of instruction will be accepted.

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