What You Will Do
Lead your region to deliver strong sales, profitability and full P&L accountability across all stores.
Achieve key performance metrics across Profit, Customer and Colleague measures by driving operational excellence.
Ensure consistently high product presentation and visual merchandising standards, delivering all campaigns, events and launches brilliantly.
Build diverse talent plans, ensuring internal talent is identified and developed alongside external talent.
Lead and embed transformation programmes, develop change capability, drive Plan A initiatives, and create a high performance, digitally enabled culture.
Who You Will Be
A leader who holds yourself and your teams accountable for performance, results and delivery of business objectives.
Someone who proactively seeks insight from customers and colleagues, uncovering new commercial and service opportunities.
Resilient and optimistic, maintaining momentum and focus even through challenging or fast changing environments.
A people leader who sets clear objectives, regularly reviews performance, and provides high quality coaching and feedback.
A confident change leader who adapts style to different stakeholders, empowers teams, and guides others through transformation with clarity and involvement.
Working at M&S means being part of something bigger - helping to deliver quality, value and service to millions of customers every day. We’re inclusive, fast-moving and always evolving, with a strong sense of purpose and a focus on doing the right thing.
Here are just a few of the benefits that make working here even more rewarding:
· 20% colleague discount on all M&S products and many third-party brands for you and someone in your household, available once you’ve completed your probation
· Competitive holiday allowance with the option to buy more
· Discretionary bonus schemes linked to your performance and ours
· Strong pension and life assurance to help plan for the future
· Tailored induction and training to support your development from day one
· Exclusive perks and savings through our M&S Choices portal
· Market-leading family policies, including parental, adoption and neonatal leave
· 24/7 wellbeing support, including virtual GP access and mental health services
· One paid volunteer day a year to support a cause that matters to you
Everyone’s welcome:
We are ambitious about the future of retail. We’re disrupting, innovating and leading the industry into a more conscientious, inspiring digital era. We’re transforming how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen.
We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together.
If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don’t hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.
Marks and Spencer London, England Office
Waterside House, 35 North Wharf Rd, London, United Kingdom, W2 1NW
