Jobs at Marks and Spencer

Lead design, development and maintenance of scalable, secure international pricing platforms and integrations. Provide technical leadership, conduct code reviews, champion DevSecOps and automated testing, mentor engineers, and drive observability, incident management and operational excellence across cloud-native systems.

Provide frontline customer service and 1:1 styling and bra-fit advice in lingerie and fashion. Use digital tools to assist customers, manage fitting appointments, maintain high standards of speed and accuracy, and flexibly cover store needs.

Receive and process deliveries, replenish stock, manage inventory using digital tools, maintain back-of-store cleanliness and organisation, and support colleagues across the store to ensure product availability and fast, accurate flow of goods across varied shifts.

Lead platform engineering for enterprise productivity services (Microsoft 365, Teams, Exchange, SharePoint, Power Platform, Copilot). Own roadmap, security, reliability, cost optimisation and adoption. Drive engineering excellence, SRE practices, automation, observability, vendor/stakeholder management, and build high-performing teams to deliver secure AI, collaboration and automation capabilities.

Deliver fast, five-star service in the M&S Café: take and fulfil orders using digital tools, prepare food and drinks, maintain food safety, manage queues, and support colleagues during busy early-morning shifts. Must be flexible and work effectively under pressure.

Lead complex, cross-functional technology programmes to improve customer experience. Shape roadmaps, own technical delivery and release strategies, manage risks/dependencies, drive quality and continuous improvement, and partner with stakeholders and vendors to deliver value from technology investments.

Lead change activities for a large retail transformation: finalise delivery plans and governance, mobilise cross-functional teams, embed new ways of working, support adoption and upskilling, manage stakeholders and communications, and operate the Transformation Management Office to track value realisation and business readiness.

Lead and grow a software engineering team to modernize order management systems. Drive agile delivery, technical standards, architecture, DevOps practices, and ensure software quality, reliability, and scalability to support online growth.

The Staff Software Engineer will lead the design and delivery of robust order management solutions, ensuring reliability and scalability, while mentoring junior engineers and collaborating across teams.

Lead PMO day-to-day rhythm, governance and reporting; coordinate PMO admin and quality-check outputs; support integrated programme plans; own RAID and change control processes; partner with PMO admins, SI PMOs, workstream leads and senior stakeholders and provide cover for PMO Lead when needed.

The Staff Software Engineer will design and build backend platforms for content and media, develop APIs, lead architecture design, and act as a technical authority.

Forecast demand, manage stock and availability across Ireland, and use data to inform replenishment decisions. Collaborate with suppliers, stores and cross-functional teams to support promotions, launches and seasonal events, improve availability and reduce waste, and identify process improvements to drive better operational outcomes.

Serve customers in an M&S café, using digital ordering tools to take and fulfil orders, maintain food safety standards, work quickly under pressure, provide five-star service, make product recommendations, support teammates, and adapt to changing needs and busy periods.

Design, build, and operate scalable Order Management capabilities for checkout, fulfilment, returns, amendments, and cancellations. Own end-to-end features, shape platform architecture, improve integrations and automation, and drive observability, resilience, and operational excellence in a high-volume retail environment.

Design, build, and own end-to-end order management capabilities for checkout, fulfilment, returns, amendments, and cancellations. Drive platform architecture, integrations, CI/CD, observability, resilience, and operational excellence. Mentor engineers, collaborate with product and fulfilment stakeholders, and continuously improve engineering standards and tooling.

Lead end-to-end internal audits from planning through reporting, using data analytics to enhance insight. Draft clear audit reports, engage stakeholders, drive remediation, contribute to audit planning and methodology, and coach junior auditors while maintaining quality and KPIs.

Lead risk-based internal audits from planning to reporting, assess control design and effectiveness, recommend improvements, engage stakeholders, support audit planning, contribute to investigations, data analytics and continuous improvement across UK and international operations.

Operate behind-the-scenes retail operations: handle stock, deliveries, and mechanical equipment; use digital tools to track inventory; keep shop floor stocked, clean, and ready. Work flexibly across the store, support colleagues, and maintain speed and accuracy in a physically demanding environment.

The Software Engineering Manager will lead a high-performing team, oversee project delivery, provide technical guidance, and enhance software quality and architecture across the M&S Identity Platform.

Lead backend engineering for Contact Centre technology, designing, building and operating secure, resilient services and integrations (Zendesk, Twilio, Azure, Google). Provide technical direction across teams, implement APIs, event-driven workflows, and responsible AI automation while staying hands-on with production-quality Java code.