Jobs at Marks and Spencer

Deliver end-to-end management information and performance reporting using automated data pipelines and scalable Power BI dashboards. Build and maintain SQL and PySpark pipelines, ensure robust data integration and modelling across Credit, Payments, Insurance and Travel Money, partner with stakeholders to translate requirements, and uphold data governance and quality for near real-time decision-making.

Provide personalised 1-to-1 styling and bra-fit appointments, deliver excellent customer service, use digital tools to process sales and assist customers, maintain store standards and adapt to changing retail priorities and shift patterns.

Deliver excellent in-store customer service in Fashion, Home & Beauty with one-to-one styling and bra fitting. Use digital tools to assist customers, maintain high standards of speed and accuracy during busy periods, adapt to changing needs and shifts, and recommend products to drive sales and personalised service.

Design and build scalable Azure-based AI platform capabilities (APIs, integrations, model serving) to support Agents, RAG, and LLMs. Produce high-quality technical designs, develop reusable platform components (AI gateways, orchestration services), optimize performance, cost and scalability, and collaborate with architecture, engineering, and product teams to enable enterprise AI adoption.

Deliver exceptional in-store customer service in lingerie and fashion: provide one-to-one styling and bra fitting, recommend products, use digital tools (Sparks App), maintain high standards under pressure, and adapt to changing store needs and shift patterns.

Provide five-star, customer-focused service in lingerie and fashion through one-to-one fittings, style advice, and digital-assisted selling. Work efficiently in a fast-paced retail environment, maintain high store standards, use in-store digital tools, and be flexible to cover scheduled evening and weekend shifts.

Own intercompany margin calculation and forecasting, support financial control and risk management, design scalable finance processes with technology teams, support external reporting and auditor interactions, and provide technical IFRS accounting guidance to ensure compliant reporting.

Provide exceptional, fashion-focused customer service in lingerie, offering one-to-one styling and five-star bra fitting. Operate in a high-paced retail environment, using digital tools to support personalised service, maintain high standards of efficiency and accuracy, and adapt flexibly to changing store needs and shift patterns.

Support Kidswear design team by researching trends, creating commercial print and graphic designs, producing technical artwork sheets and repeat tiles, collaborating with designers and suppliers to meet deadlines, and contributing to digital-first, sustainable product ranges.

Lead end-to-end native mobile and tablet product design: create IA, wireframes, visual designs and animations; use research, testing and analytics to iterate; lead workshops and cross-functional collaboration; and contribute to the design system and app patterns.

Lead strategy and roadmap for assisted checkout (POS) across stores. Own end-to-end POS ecosystem, drive platform modernisation, partner with Engineering/Security, monitor performance, and balance customer experience with cost and operational risk.

Drive and embed cyber and technology risk management across M&S technical and product landscapes. Partner with senior stakeholders to influence decisions, develop risk frameworks and reporting, provide leadership insight into risk posture, and support teams to identify, assess, and reduce risk in line with appetite.

Build and maintain internal Web Platform tooling and libraries used by M&S engineering teams. Own end-to-end platform features, improve CI/CD, monorepo health, testing, observability, and reliability. Mentor engineers, collaborate across teams, and operate platform services with a production-first mindset.

Support store operations by receiving and stocking deliveries, managing inventory with digital tools, keeping the shop floor stocked and clean, and working flexibly across shifts to meet retail demands.

Lead strategy and delivery of international supply chain and logistics platforms (distribution, fulfilment, WMS/TMS, customs). Define product vision and roadmap, prioritise investments, measure success via KPIs/OKRs, support DevOps/live services, and mentor product teams to drive automation, resilience, and operational efficiency.

The Software Engineering Manager will lead a high-performing team, manage software project deliveries, provide technical guidance, and ensure quality standards in software solutions.

Perform physically demanding, high-intensity back-of-house retail duties: manage stock and deliveries, use digital tools to track inventory, maintain store availability and cleanliness, adapt to varied shifts, and support colleagues across the store.

Provide excellent customer service selling Travel Money products, use digital tools, understand customer needs and spot selling opportunities, contribute to store profitability, follow commercial operations and collaborate with store leadership and M&S Bank Travel Money support.

Serve as the senior Business Information Security Officer linking Cyber Security with business strategy. Lead cyber and technology risk strategy, provide unified cyber risk reporting, embed governance frameworks, KPIs/KRIs and security into change initiatives, and influence senior stakeholders to drive accountability across a global retail organisation.

Provide five-star, frontline retail service delivering bra fits, one-to-one styling and product recommendations using digital tools. Maintain high standards of speed, accuracy and adaptability while working scheduled shifts in a busy store environment.