The Receptionist will manage front of house services, greet visitors, handle deliveries, and maintain a welcoming environment while providing excellent customer service.
Receptionist | Part time | 9.00am – 2.00pm
£17,500
£17,500
Manchester
We have an exciting opportunity for a corporate receptionist to take full ownership of the front of house services at an office building in central Manchester, working Monday to Friday, 9.00am – 2.00pm.
You will deliver an exemplary tenant service and visitor experience, understanding the importance of creating a community vibe in the building. You should be well presented with proven relevant experience and confident to take ownership of this busy and varied role.
Hours and salary
£17,500 PA
Monday – Friday 9.00am – 2.00pm
Key Responsibilities
Reception responsibilities
- Ensuring the reception area looks presentable and welcoming
- Meeting, greeting and registering all visitors to the building – following the appropriate sign-in processes
- Managing deliveries, including couriers and post
- Developing a local amenities information file, drawing on your knowledge of the local area
- General administration
- Producing weekly update reports
General management of the building
- You will quickly establish yourself as ‘the face of the building’ and the go to person for questions / queries
- Work closely with the Building Manager – confidently reporting building issues and helping manage to resolution
- Develop strong working relationships with the local letting agents and support them by ensuring any vacant office space is kept pristine in preparation for viewings
- Produce a weekly update report for key stakeholders
Tenant experience
- Research and deliver relevant initiatives, freebies and services which are of interest to those who work in the building, as and when required
- Introduce a monthly e-newsletter promoting initiatives and concierge services– helping to create a community vibe, as and when required
Skills, Knowledge and Expertise
- Proven experience in a front of house reception role and are ready for a new challenge
- Personable and proactive with a confident manner and able to deliver impeccable customer service
- Proactive, self-motivated and thrive in an environment where you are required to multitask
- Excellent written / verbal communication skills and able to confidently communicate with key stakeholders
- Competent Microsoft office user, with a knowledge of how to use social media app’s and Canva
Benefits
- Contributory pension scheme / life assurance
- 24 / 7 access to a virtual GP for you and your family
- Wellbeing resources: digital gym, nutrition planning, wellbeing podcast
- Financial and legal information support
- Discounts and deals across multiple businesses
- Referral programme
- LAH training academy
About
About LAH Property MarketingLAH Property Marketing provides front-of-house reception, on-site marketing and tenant experience services for commercial office buildings nationwide. We work with developers, agents and property managers who believe in the value of an exceptional front-of-house experience.Equal opportunitiesIf you require adjustments during the recruitment or onboarding process, please let us know. Any workplace adjustments will be considered in line with the requirements of the role and operational setting.
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