Receptionist

Working at Stella McCartney is a truly rewarding experience. As a luxury fashion company with a strong ethical standpoint we are leaders and innovators in our industry.

Overview

Reporting to the Workplace Experience & Facilities Manager, the Receptionist will be the first point of contact for visitors and callers of our Global Head Office located in London. The Receptionist will assist the Workplace team in with day-to-day administration and support for maintenance, health and safety, and security. 

Location: London

Hours: 40hrs per week - Monday to Friday

Your Mission:

• ​Welcome visitors to the office, notifying hosts of their arrival and issuing access passes for them where appropriate.

• Answer and direct calls in a prompt and professional manner.

• Monitor shared email inbox, answering queries and redirecting to appropriate stakeholders.

• Coordinate meeting room bookings and assist with set-up and clean-up when required.

• Carry out daily walkthroughs of the building to ensure standards are maintained, both by staff and service providers.

• Own the management and organisation of the postroom, ensuring packages are scanned in and sorted correctly.

• Book outgoing couriers, ensuring parcels are sent out efficiently with the correct documentation.

• Answer general employee queries, directing them appropriately.

• Assist in weekly fire alarm tests. 

• Assist with the set up of company events held on the premises, including set-up, take-down and organising deliveries and collections.

• Issue access cards, maintaining the system on a monthly basis.

• Respond to heating and air conditioning requests.

• Assist with various administrative tasks

Your Talent: 

• Flexible with a hands-on work ethic

• Computer literate, including excellent knowledge of Microsoft packages (Word, Excel & PowerPoint). 

• Previous experience in a people facing role within a fast-paced business

• A good communicator with the ability to interface regularly with internal and external personnel at all levels

• Ability to be discrete, confidential and reliable

• A self-started that actively looks for potential improvements and is proactive in finding solutions

Reward

Our philosophy is to go beyond monetary return and consider ourselves responsible for your wellbeing, your family, your health, your time and the community.

• Up to 50% discount on Stella McCartney products

• Matched pension contribution up to 6%

• Extensive private medical and critical illness insurance, as well as life assurance

• Annual Health Screening

• 25 days annual leave (not including Bank Holidays) + 1 day of Birthday leave

• Flexible working/core hours

• Enhanced Maternity/paternity packages

• Matched Give as You Earn charity scheme

• Discounted gym and fitness memberships (Classpass) 

• Health cash plan

• Physical and Mental Wellbeing Support Services

• Employee referral bonus

• Optional/ Paid Benefits: Season ticket loan, cycle to work and tech schemes, travel and dental insurance and much more.

We welcome people with disabilities and endeavour to make reasonable adjustments, if you do require such adjustments please let us know within 48 hours of your interview.

At Stella McCartney, we like to be bold. For us this means challenging ourselves and the wider industry in which we operate. As part of our commitments to inclusive fashion, we have an ambitious strategy to put diversity, equity and inclusion at the centre of everything we do. Our starting point is to create a workplace where different voices are respected, heard and empowered in equal measure regardless of factors such as culture and backgrounds, and to influence and disrupt fashion and other industries by providing opportunities for global diverse talent to shine.