Portico is defined by our unique culture – One that rewards hard work and dedication, empowers people to grow, with the belief that work should be fun and engaging!
Our family is made up of many different people. We embrace diversity and believe in treating everyone equally to ensure that everyone has the same opportunities to grow, develop and progress in their careers.
Portico is looking for a confident, polished Corporate Receptionist to become the face of a flagship building in the heart of the city. This is a high visibility, stand alone role where you’ll set the tone for every visitor and occupier who walks through the door.
What you’ll do
- Deliver an exceptional welcome and memorable farewell, every time
- Build strong, lasting relationships with occupiers and become their trusted go to contact
- Partner with building management and service teams to create a seamless visitor journey
- Maintain expert knowledge of building operations and contribute fresh ideas to elevate the experience
- Stay one step ahead by handling multiple tasks with confidence and initiative
Your impact
Engage – Own the reception space, uphold impeccable standards, and support occupiers with charm, professionalism and genuine warmth.
Evolve – Be fully trained and confident in emergency procedures, champion sustainability, and ensure all HSE processes are followed.
Enrich – Manage helpdesk activity, support building management with admin tasks, and embrace opportunities for personal development.
Excite – Bring the building community to life through events, communications and proactive support for occupiers’ needs.
Hours: 45 hrs per week, shifts from 8am-6pm, Mon-Fri
Salary: £35,000
What we’re looking for
- A natural people person with outstanding customer service experience
- Someone who thrives working independently while staying connected to a wider team
- Strong attention to detail, adaptability and the confidence to take ownership
- A proactive multitasker who loves creating a polished, positive environment
Skills & Experience
- Highly personable, professional and emotionally intelligent
- Excellent communication skills, written and verbal
- Strong organisational skills and the ability to prioritise effectively
- Confident using Microsoft Office and producing accurate documentation
- Able to build lasting relationships and deliver service that truly stands out
- SIA, CCTV, First Aid or Fire Marshal training beneficial (or willingness to obtain)
If you’re energised by delivering service that leaves a lasting impression and want to be the welcoming heartbeat of a prestigious City building, we’d love to hear from you.
What's in it for you?
- Excellent holiday allowance
- Pension contributions,
- Life insurance
- Enhanced annual leave
- Recommend a Friend Bonus Scheme
- Thank you voucher scheme.
- 24-hour personal helpline for employees, providing counselling & information services.
- Access to Choices, our discounts and benefits platform which offers you fabulous savings for thousands of high street retailers, hotels, cinemas and many more.
- Our Training Academy provides excellent training and development opportunities for our people.
