Receptionist & Office Manager

This role is based in our Milton Keynes office 4 days a week, with the option to work from home on Fridays.

As the UK’s largest fibre-only network, and its only proven wholesale challenger, we’re busy setting new standards for what digital infrastructure can and should be.

Designed from scratch for the internet, our network is greener, more reliable and ready for the future. The products we provide over it not only lead the market on speed, value and service, they help businesses to innovate, provide entire communities with a better foundation for their digital lives and support economic growth, locally and nationally.

What does that mean for you? The opportunity to make internet connections (and daily life) a whole lot better, for a lot of people!

Joining us as a Receptionist & Office Manager

You’ll play a key role in ensuring the smooth running of our busy Milton Keynes office. As the first point of contact for employees, visitors and clients, you’ll help create a welcoming, professional environment while supporting a wide range of facilities and administrative processes. This is a great opportunity for someone who thrives in a fast‑paced environment and enjoys taking ownership and improving how things work.

You’ll receive a competitive salary, a performance related bonus, and a range of benefits to support you across your financial, physical and mental wellbeing.

This is some of what you can expect to be doing:

• Welcoming all visitors and contractors and supporting them in a calm and professional manner
• Providing administrative support including filing, scanning, photocopying, issuing purchase orders and processing invoices
• Managing meeting rooms, office facilities, catering, hospitality, accommodation and travel requests
• Overseeing office organisation including supplies, post, couriers, car park management and key logs
• Liaising with facilities contractors and managing maintenance issues through to resolution
• Supporting health and safety processes in line with policies and guidance

What you’ll bring to the role

You’ll be an organised, personable and proactive individual with strong administrative and customer service skills. You’ll also have:

• Experience of working on a busy reception in a large company or corporate environment
• Experience in an administrative support role
• Excellent organisational, written and verbal communication skills
• Ability to multi‑task, prioritise and work well under pressure
• Strong IT skills including Microsoft Outlook, Word, Excel and PowerPoint
• A can‑do attitude with the ability to build positive relationships across teams
• Good understanding of health and safety measures relating to facilities

Diversity, Inclusion & Belonging

We’re a Times Top 50 Employer for Gender Equality. We’re endorsed by WORK180 and we’re a partner of Diversifying. We have pledged our commitment to the Armed Forces Gold Covenant, are a Care Leaver Friendly Employer, and we’re a Disability Confident Leader. Working together with our Employee Communities, we’re wholly committed to ensuring that our people’s voices are heard, and that everyone feels a sense of belonging and pride to be a part of CityFibre. If you’d like to explore our culture and values, check out The CityFibre Way.

What you can expect from us

We want to offer you all the support you need to thrive inside and outside of work. This means giving you the tools to grow your career with us, as well as a comprehensive benefits package that you can adapt to your lifestyle. This includes 25 days annual leave, a day off on your birthday, a day off to support a charity or organisation of choice, a range of wellbeing and savings initiatives including private medical insurance, and supportive family friendly and menopause policies.

We want to create a sense of belonging for everyone. We celebrate our differences and work to ensure everyone has the best chance to succeed, starting with our recruitment process. No matter your background, family or carer status, ethnicity, sexual orientation, religion, age, disability, gender, or gender identity, we welcome your application. If you need any support or reasonable adjustments throughout the application process, please email us at [email protected]. We want to help!