Receptionist / Office Administrator

N2O is an award-winning creative brand experience agency and part of GLOBE GROUPE, the leading European shopper house dedicated to brand marketing. Trusted by some of the world's most successful brands, N2O specialises in crafting insight-led, physical and digital experiences that drive results and build loyal fans. Our headquarters is in Maidenhead, with additional sites in Welwyn Garden City, Hook, and Bedford.

We are looking for a Receptionist / Office Administrator to be the first point of contact for visitors, clients, and callers. This role is based in Maidenhead and will be responsible for providing a professional and welcoming experience, managing front desk operations, handling communications, and supporting general administrative and housekeeping tasks to ensure the smooth running of the office.

This is an office-based position of 40 hours per week, working 9am to 6pm (or similar) Monday to Friday (5 days).

Responsibilities include:

• Meet and greet visitors, clients and suppliers in a professional, friendly, and courteous manner
• Manage sign in procedures and issue visitor passes
• Answer incoming calls promptly and direct them to the appropriate person or department
• Manage email inboxes and respond to routine enquiries
• Schedule appointments and manage meeting room bookings
• Organise meeting set up, refreshments and lunches
• Deal with deliveries, collections, post and booking couriers
• Deal with hire vehicle deliveries and collections
• Assist with data entry, photocopying, scanning, and document preparation
• Assist with housekeeping and general office administration duties as needed

• Previous experience in a receptionist, front desk, or customer service role, ideally in a marketing agency environment
• Excellent verbal and written communication skills
• Strong interpersonal skills with a professional, polished and approachable manner
• Good organisational and time-management abilities
• Competent in Microsoft Office or similar systems
• Resilient, calm under pressure and able to multitask
• Discreet and able to handle confidential information
• Reliable and able to work full time in the office
• Proactive with a positive, can-do attitude

• 23 days annual leave plus bank holidays, rising to 30 with service
• Flex buy/sell holiday scheme
• Life assurance
• Employee assistance and wellbeing programmes
• Digital 24/7 GP service available from day 1
• Free private medical and dental healthcare after 2 years of service
• Salary Sacrifice pension, cycle to work, and car lease schemes
• Season ticket loans
• Retail discount scheme
• Office Perks: on-site gym, free breakfasts, on-site café, and more