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David Lloyd Clubs

Reception Supervisor

Posted 10 Days Ago
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In-Office
Bury St Edmunds, West Suffolk, Suffolk, England
Entry level
In-Office
Bury St Edmunds, West Suffolk, Suffolk, England
Entry level
Leads the reception team as Duty Manager, welcoming club members and delivering a premium customer experience. Supervises, mentors, and supports reception staff while handling face-to-face and telephone inquiries. Works with the management team to maintain service excellence and a fast-paced, inclusive club environment.
The summary above was generated by AI
Competitive

Would you like to join Europe’s leading premium health and wellness group? 

Our team members are the ambassadors of our business and the heart of what we do. We are on the look out for a passionate Reception Supervisor to join our team! 

As Reception Supervisor you will act as Duty Manager in leading the Reception team to welcome our members and providing a premium experience. Working alongside the management team, you will lead and mentor the Reception team to provide service excellence to all of our members whether this is face to face, or through telephone queries. 

We create an environment where our teams feel a sense of belonging, an environment where they can thrive, both physically and mentally whilst fulfilling their full potential. 

Some of our perks: 

  • Free Club Membership for you and your family! 

  • 50% Discount on food and drinks 

  • Discounts on Swimming, Tennis Lessons, and Personal Training 

  • Opportunities for Career Advancement through internal training and development 

  • Wagestream App: Get paid on demand! 

  • Access to our Benefits Suite. 
     

About you: 

As Reception Supervisor, we are looking for someone who: 

  • Has previous experience managing a customer service led team 

  • An overall passion for customer service  

  • A team player, with strong communication and collaboration skills 

  • Ability to work in a fast-paced environment 
     

Join us and help us create a thriving and inclusive culture. Together, we’re more than a Club! 

Bury St Edmunds
HQ

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