Quality Compliance Coordinator

At GenesisCare we want to hear from people who are as passionate as we are about innovation and working together to drive better life outcomes for patients around the world.

Are you ready to embark on an exciting journey as a Quality Compliance Coordinator at our state-of-the-art cancer care centre located in Windsor? Join our dedicated team at GenesisCare UK and be part of something extraordinary.

The Role:

As a Quality Compliance Coordinator with us, you'll play a pivotal role in ensuring the delivery of high-quality services within GenesisCare UK. You are responsible for coordinating and implementing quality improvements initiatives, ensuring compliance with regulatory standards, and promoting a culture of patient safety and continuous quality improvement. This is your opportunity to make a meaningful impact and develop your career.

What You'll Do:

• Regularly assess compliance with quality policies and procedures by managing clinical audits, being a part of the mock inspection team, and performing reviews.
• Develop maintain and ensure compliance with quality governance frameworks to enhance and support quality management across GenesisCare.
• Support in governance administration for both the quality team and the director of clinical services collecting reports and completing minutes for key meetings in the organisation.
• Provide support as needed for ad-hoc local business-critical project based activities (in agreement with direct line manager)
• Maintains document control system to ensure all organisational documents are uniquely identified, numbered, reviewed, approved, issued, stored, and retained according to ISO 9001 requirements.
• Ensures documents are accessible to authorized personnel and adequately protected from loss, improper use, or unauthorised access.
• Conducts periodic audits of documentation to verify compliance with ISO 9001 standards and internal document control procedures.
• Trains employees on ISO 9001 documentation requirements and provides guidance to staff on proper document creation, revision, approval, distribution, usage, storage, and retention per quality procedures.
• Establish and monitor key performance indicators to measure and manage the effectiveness of quality governance initiatives. Prepare regular reports and manage quality dashboard for quality governance projects.
• Manage and oversee compliance with the complaints policy and ensuring that all processes and procedures are followed, and quality maintained.
• Identify and manage risk associated with quality management processes. Develop and support risk mitigation strategies to continuously improve quality.
• Identify opportunities for enhancing quality governance frameworks and procedures. Lead and participate in quality improvement projects to drive efficiency, effectiveness and improve quality.

What You'll Have:

Experience and skills:

• Proven project management/ quality improvement skills/ portfolio maintenance skills
• Experience working in the healthcare and quality environments.
• Experience or working knowledge of CQC and ISO standards or similar
• Personal integrity and initiative enabling applicant to organise workload.

Qualifications and Knowledge:

• Educated to degree level or equivalent experience
• Evidence of continuing professional development in relevant areas
• Other requirements for this role:
• Flexibility in working practices, responsive to change; ability to work unsocial hours if required.
• Willingness to travel across GenesisCare sites

Why Choose GenesisCare:

Discover what's in store for you when you join the GenesisCare UK team:

• Shape your work-life balance with 25 days of annual leave, plus bank holidays, and the option to buy more or sell back annual leave.
• Prioritise your well-being with complimentary private medical and dental coverage, access to Employee Assistance Program, and Income Protection.
• Access our world-class radiotherapy - free to you and your immediate family, if required.
• Secure your future with a competitive Company Contributory Pension Scheme.
• Nurture your mental health and well-being through our well-being community, with access to Babylon Health and Headspace Wellbeing.
• Enjoy hassle-free commutes with free parking at most of our centres.
• Treat yourself with exclusive retail discounts.

Who We Are:

GenesisCare UK is the leading provider of private oncology services in the UK, pioneering a transformation in cancer care. Through innovative, personalised treatments, we are enhancing patient quality of life, life expectancy, and overall survival rates.

We are a team of over 600 highly trained physicians, healthcare professionals and support staff operating 14 specialist outpatient cancer centres across the UK. Our aim is to provide world-class care, offering the latest proven treatments including advanced diagnostics, medical oncology, radiotherapy, and Theranostics.

We take an integrated approach to cancer care, focusing on treating the whole patient, not just the cancer. Our personalised treatment programmes include wellbeing services in partnership with Penny Brohn UK and exercise medicine, proven to enhance patient outcomes.

Collaborating with universities and leading clinicians globally, we're dedicated to researching and developing improved cancer treatments. Our UK clinical trials programme aims to broaden access to new therapies.

We’re passionate about innovation and working together to make great things happen. We make significant investments in our employees to provide opportunities for growth, learning, and development within their roles.

Join GenesisCare UK and shape your future, while shaping the future of cancer care.

GenesisCare is an Equal Opportunity Employer.