Quality Assurance Manager

Location: Crawley, United Kingdom

Thales people provide armed forces customers with operational advantage at every decisive moment throughout the mission. Defence and armed forces customers rely on us to deliver the full range of defence mission systems solutions at land, sea, and air. Our platforms extend across the battlespace including Above and Sonar, Electronic Combat, and Intelligence, Surveillance and Reconnaissance systems.

Together we offer fantastic opportunities for committed employees to learn and develop their career with us. At Thales UK, we research, develop, and supply technology and services that impact the lives of millions of people each day to make life better, and keep us safer. We innovate across the major industries of Aerospace, Defence, Security and Space. Your health and well-being matters to us and that’s why we offer you the flexibility to do what’s important to you; whether that’s part time hours, job sharing, home working, or the ability to flex your start and finish times. Where possible, we support a working pattern that suits your lifestyle and helps you reach your ambitions.

Quality Assurance Engineer / Quality Assurance Manager

Hybrid working

Crawley

Are you an inquisitive individual that has a passion for Quality Assurance? Are you looking for your next challenge with the opportunity to work within a highly regarded team that will support with your learning and development? Then look no further…

We have a fantastic opportunity for an impactful Quality Assurance Engineer / Quality Assurance Manager to join our Under Water Systems (UWS) team. The UWS team provides products and services for submarines, surface ships, autonomous systems and air.

What the role has to offer:

• Hybrid working between our Crawley, West Sussex site and home

• Customer focussed/facing with plenty of variety, interacting with all areas of the business

• Exciting challenge acting as the voice of the customer

Key responsibilities

Performing all aspects of Quality Assurance on our major contracts, supporting state of the art maritime solutions and providing our customers with capabilities to operate within the underwater environment, on a day-to-day basis, you’ll be involved in:

• Planning and performing project audits and surveillance activities in accordance with the Project Quality Plans and audit strategy

• Acting as the customer’s representative inside the project or bid team and looking to maximize customer satisfaction and support any actions

• Managing and analysing reports to continually improve quality within the project, and ensure the quality performance is managed and reported to meet project time-scales

• Encouraging and developing best practice, promoting a quality culture and environment of continuous improvement

About you

Ideally, you’ll:

• Have proven experience working as a Quality Engineer OR Quality Assurance Manager in a manufacturing or engineering environment

• Have a detailed knowledge of current quality and related working practices and standards preferably AS9100

• Be a qualified auditor or have similar experience

• Possess excellent communication and influencing skills to promote quality within the wider operations team

• Have experience of working within a project structure and experience of managing work packages - desirable

• Be a member of, or working towards membership of the Chartered Quality Institute - desirable

Benefits at Thales

We strive to create an environment where you can prioritise your wellbeing and have designed our benefits to give you the flexibility and power to do so.  Our core benefits include a pension plan, private medical insurance, life assurance, income protection as well as an employee assistance programme.

In addition, our flexible benefits platform gives you the power to customise your benefits to suit your needs.  You can choose to add a number of optional benefits including: healthcare cash plan, health assessments, family cover private medical insurance, buying/selling annual leave, gym membership discounts + much, much more.  You can also enjoy exclusive access to our discount site!

Alongside a competitive base salary, we offer a variable compensation plan bonus, 27 days annual leave + 1 company day + UK public holidays, a Friday lunchtime finish as well as the opportunity to volunteer up to 3 days to support local charities/communities in which we work.

Thales is an equal opportunities employer and diversity and inclusion are integral to our success.

In line with Thales' Baseline Security requirements, candidates will be asked to provide evidence of identity, eligibility to work in the UK and employment and/or education history for up to three years. Some vacancies may require full Security Clearance which can require further evidence to be provided. For further details of the evidence required to apply for Baseline and Security Clearance please refer to the Defence Business Services National Security Vetting (DBS NSV) Agency.

At Thales we provide CAREERS and not only jobs. With Thales employing 80,000 employees in 68 countries our mobility policy enables thousands of employees each year to develop their careers at home and abroad, in their existing areas of expertise or by branching out into new fields. Together we believe that embracing flexibility is a smarter way of working.

Thales UK is committed to providing an inclusive and barrier-free recruitment process. We will provide reasonable adjustments and support to ensure neuro-diverse applicants or those with a disability or long-term condition can be their best during the recruitment process. To request an adjustment, if you need this job advert in an alternative format or if you have any questions about the recruitment process, please contact Resourcing Ops for mid to senior roles, or the Early Careers Team for graduate and apprentice roles.

Great journeys start here, apply now!