Leads QA strategy and testing across digital products, internal platforms, integrations, APIs, data flows, and third-party systems in a regulated financial-services environment. Owns test standards, automation, release quality gates, UAT, defect management, reporting, and continuous improvement. Partners with technology, product, business, and external providers while testing Microsoft Copilot workflows and controls and supporting operational risk management.
Our client, a leading UK wealth manager serving affluent and high-net-worth customers, is seeking an experienced QA Manager to lead quality assurance across its technology estate.
The role will establish a consistent approach to testing across customer-facing digital products, internal platforms and third-party systems. Working closely with technology, product and business teams, the QA Manager will ensure that changes are delivered safely, efficiently and to the standards expected within a regulated wealth-management environment.
This is a hands-on role, combining ownership of the QA approach with direct involvement in business-critical projects and releases.
Key Responsibilities:
- Own and develop the organisation’s QA and testing strategy, standards and processes
- Lead functional, integration, regression, user acceptance and non-functional testing
- Develop test plans, acceptance criteria and quality gates for technology releases
- Build and improve test-automation capability
- Embed quality assurance throughout the software-development lifecycle
- Work with technology and business teams to identify risks, defects and dependencies early
- Coordinate user acceptance testing and manage defects through to resolution
- Provide clear reporting on release readiness, testing outcomes and quality risks
- Ensure effective testing of integrations and data flows between internal and third-party systems
- Support the safe adoption of Microsoft Copilot, including testing AI-enabled workflows, outputs and controls
- Oversee the quality of delivery from external technology providers
- Support incident reviews and drive continuous improvement across testing and release processes
Requirements
- Strong experience in QA or software testing within wealth management, banking or another regulated financial-services environment
- Experience owning or developing a QA and testing strategy
- Strong knowledge of functional, integration, regression and user acceptance testing
- Experience testing customer-facing platforms, APIs, system integrations and data flows
- Experience implementing or improving test automation
- Good understanding of Agile delivery, DevOps and CI/CD practices
- Experience working with third-party technology providers
- Strong understanding of operational risk, information security and data protection
- Ability to communicate technical issues clearly to business and senior stakeholders
- A pragmatic, hands-on approach, balancing delivery speed, customer experience and risk
- Experience testing or embedding Microsoft Copilot or other enterprise AI tools would be advantageous
Benefits
Length: 6-month contract
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