QA Manager

About the Role:

Grade Level (for internal use):

11

The Role: Manager, Quality Engineering
 

Group: Credit & Risk Services (C&RS)

The Impact:

As a manager, you will lead in building innovative solutions to test applications across Web/API/DB platforms. Your challenge will be reducing the “time to market” for products without compromising quality, by leveraging automation and innovation. You will use a wide range of technologies and interact with different internal teams.

What’s in it for you:

• Working with a team of highly skilled, ambitious and result-oriented professionals.
• Using a wide range of cutting-edge technology to innovate while testing.
• An ever-challenging environment to hone your existing skills in Automation, performance, service layer testing, SQL scripting etc.
• A great opportunity to think and execute like a software architect while performing the role of QA.
• Being a part of an organization which values ‘Culture of Urgency’ and ‘Shift Left’ approaches.
• A plenty of skill building, knowledge sharing, innovation and leadership opportunities.
• Building a fulfilling career with a global financial technology company.

Responsibilities:

• Research, design and build efficient automation/performance frameworks, including test tools and automated test suites that govern whole development cycle for any of our product platforms, based on different Web, Services/APIs and database technologies.
• Design and develop testing strategy based upon project requirements, lead in test cases creation and execution, analyze and report test results to stakeholders.
• Work in partnership with the development teams, participate in architecture and design reviews, identify issues and suggest improvements to deliver business functionality on time with required quality.
• Communicate effectively with major business stakeholders including non-technical audience and senior executives, provide cross-function coordination and collaboration.
• Estimate and perform risk analysis for complex projects. Prioritize tasks for a team to ensure critical deliverables are completed on time.
• Analyze quality assurance data and metrics to provide insights, conclusions and solutions for improvement.
• Mentor a team of engineers and provide technical leadership, skill-building and support to team. Develop action plans to execute initiatives, implement new ideas and best practices.

What We’re Looking For:

• 6-8 years of experience in software testing and test automation/performance, with solid, demonstrable understanding of software development and testing practices.
• 2+ years of experience in leading QA/testing projects and teams
• Proficiency in programming using Python/C#/Java or other languages

• Expertise in designing and implementing automated testing solutions for enterprise applications across the application layers (UI/Service/Data layers) and working with developers in building automation/performance friendly code/components
• Experience working with SOAP and REST service and understanding of SOA architecture
• Experience of distributed source control systems such as Git
• Strong knowledge of RDBMS and SQL/PL-SQL, writing queries, stored procedures and scripts
• Experience of BDD and automation/performance in Agile methodology is highly desirable

• Experience of testing in CI, DevOps, rolling deployment/upgrade model using well known frameworks is desirable
• Good Knowledge of cloud technologies like AWS/Azure and experience of testing micro-services, containers, dockers is a plus

• Expertise in developing test strategy, test plans and test cases, engaging in Exploratory Testing, creating and analyzing Defect Reports and root-cause analysis

• Experience in identifying performance/load/stress testing needs and planning, using testing tools and analysis of metrics
• Experience in performance testing tools like HP LoadRunner/Performance Center/StormRunner, JMeter.
• Experience of working with the Development team to capture and re-use automated unit test cases and other development test objects
• Experience with debugging tools like: Dev Tools, Network Sniffer, Fiddler etc.
• Experience in monitoring, profiling and tuning tools e.g. CA Wily Introscope, AppDynamics etc.
• Strong verbal and written communication skills and experience of delivering effective documentation and presentations
• Excellent ability to manage project teams, prioritize tasks, track and report progress and ensuring delivery on time.
• Excellent problem solving, analytical and technical troubleshooting skills
• Bachelor's or higher qualification in Computer Science, Information Systems or equivalent is preferred

About S&P Global Market Intelligence
At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction.
For more information, visit www.spglobal.com/marketintelligence.

What’s In It For You?

Our Purpose:

Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology–the right combination can unlock possibility and change the world.
Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence®, pinpointing risks and opening possibilities. We Accelerate Progress.

Our People:

We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.
From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We’re constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference.

Our Values:
 

Integrity, Discovery, Partnership

At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals.
Benefits:

We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global.
Our benefits include: 

• Health & Wellness: Health care coverage designed for the mind and body.

• Flexible Downtime: Generous time off helps keep you energized for your time on.

• Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.

• Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.

• Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.

• Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference.

For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries

Diversity, Equity, and Inclusion at S&P Global:
At S&P Global, we believe diversity fuels creative insights, equity unlocks opportunity, and inclusion drives growth and innovation – Powering Global Markets. Our commitment centers on our global workforce, ensuring that our people are empowered to bring their whole selves to work. It doesn’t stop there, we strive to better reflect and serve the communities in which we live and work, and advocate for greater opportunity for all.
 

10 - Officials or Managers (EEO-2 Job Categories-United States of America), IFTECH103.2 - Middle Management Tier II (EEO Job Group)