Support proposition strategy by translating customer research and data into actionable recommendations, build evidence repositories and business cases, prioritise opportunities, align stakeholders, assess feasibility with risk/legal, and produce executive-ready materials.
This role offers the opportunity to influence high-profile decisions, contribute to the evolution of digital wealth propositions, and deliver meaningful outcomes for customers.
As a Proposition Strategy Associate in the Proposition Strategy team, you will help shape customer-led proposition decisions by translating insights, evidence, and stakeholder input into clear recommendations. You will work closely with partners across Research, Analytics, Product, Risk, Legal, Compliance, and Operations to support proposition strategy and prioritisation.
Job Responsibilities
- Frame complex proposition challenges into clear problem statements, hypotheses, and decision options.
- Translate customer research and customer experience insights into actionable proposition recommendations.
- Build and maintain evidence repositories that capture insights, assumptions, confidence levels, and outstanding questions.
- Support prioritisation and planning activities by providing structured, customer-focused inputs.
- Partner with Legal, Compliance, Risk, Operations, and Product teams to assess the feasibility of proposition opportunities.
- Coordinate inputs from subject matter experts and align stakeholders around key assumptions and recommendations.
- Develop executive-ready presentations, business cases, and decision materials.
- Monitor competitor activity, market developments, and emerging trends relevant to proposition strategy.
- Assess external developments and identify implications for customers and proposition direction.
- Synthesise qualitative and quantitative inputs into clear narratives and recommendations.
- Contribute to a customer-centric culture by ensuring customer value remains central to decision-making.
Required Qualifications, Capabilities, and Skills
- Experience in proposition strategy, customer insights, product strategy, consulting, or a related discipline within financial services, fintech, or another regulated industry.
- Demonstrated ability to use customer research, behavioural insights, or customer data to inform business decisions.
- Strong analytical and problem-solving skills with the ability to structure ambiguous challenges.
- Ability to synthesise complex information into clear and compelling recommendations.
- Advanced PowerPoint skills and the ability to create executive-level presentations.
- Strong Excel and data-analysis capabilities.
- Excellent written and verbal communication skills with experience engaging senior stakeholders.
- Proven ability to collaborate effectively across multiple functions and disciplines.
- Strong organisational skills with the ability to manage multiple priorities.
- Ability to operate effectively in a regulated environment while balancing customer, commercial, and risk considerations.
Preferred Qualifications, Capabilities, and Skills
- Experience in wealth management, investing, savings, or broader financial services propositions.
- Familiarity with customer experience, design thinking, or proposition-development methodologies.
- Experience working with research, analytics, or customer experience teams.
- Knowledge of competitor analysis, market intelligence, or strategic planning.
- Experience using business intelligence tools for analysis and reporting.
- Familiarity with SQL or similar data-querying tools.
- Experience preparing strategy materials for executive-level audiences.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we’re setting our businesses, clients, customers and employees up for success.
The Strategy team manages mission-critical projects ranging from developing growth strategies, to assessing and planning entry into new markets, to implementing organizational restructurings and operational efficiencies, and more. Projects are typically team-based and include close collaboration with senior executives.
JPMorganChase London, England Office
25 Bank Street, Canary Wharf, London, United Kingdom, E14 5JP
Similar Jobs
Digital Media • Gaming • Software • Esports • Automation
Lead and supervise a team of cleaners to maintain office cleanliness and H&S compliance. Manage staff performance, training, stock checks, COSHH and PPE adherence, and assist recruitment while ensuring timely, quality cleaning delivery.
Artificial Intelligence • Fintech • Payments • Business Intelligence • Financial Services • Generative AI
Lead and scale an outbound Enterprise SDR team in the UK, designing target account strategy, hiring and coaching SDRs, implementing KPIs and operating rhythms, partnering with Marketing and AEs, and ensuring CRM and sales engagement tooling drives high-quality pipeline and quota attainment.
Top Skills:
ChorusDialpadOutreachSales NavigatorSalesforceSalesloftZoominfo
Financial Services
Support UK Investments Commercial team by building and maintaining commercial models, tracking initiative performance, preparing business cases and stakeholder presentations, consolidating cross-functional inputs, and developing reporting and insight frameworks to drive prioritisation and decision-making.
Top Skills:
Business Intelligence ToolsExcelPythonSQL
What you need to know about the London Tech Scene
London isn't just a hub for established businesses; it's also a nursery for innovation. Boasting one of the most recognized fintech ecosystems in Europe, attracting billions in investments each year, London's success has made it a go-to destination for startups looking to make their mark. Top U.K. companies like Hoptin, Moneybox and Marshmallow have already made the city their base — yet fintech is just the beginning. From healthtech to renewable energy to cybersecurity and beyond, the city's startups are breaking new ground across a range of industries.
