Project Manager

FH&B is on a transformation journey to deliver its five-year growth ambition, with a programme in place to drive sales, profit and operational improvement. As the programme moves through mobilisation, we’re looking for a Project Manager to help strengthen delivery planning, governance, team mobilisation and the Transformation Management Office.

You’ll support the Programme Lead and Transformation Leads to accelerate delivery across FH&B transformation priorities, taking ownership of specific projects where required and helping teams stay focused, aligned and on track.

Working across multiple teams and priorities, you’ll connect with programme teams to understand progress, context and challenges, coordinate updates and support consistent ways of working across transformation initiatives.

This is a unique opportunity to contribute to a high-impact transformation at a pivotal moment for FH&B, helping create visibility, pace and measurable value across the business.

Due to high interest, this role may close earlier than advertised. We recommend applying as soon as possible.

What you’ll do 

Your key accountabilities will include

• Connect with programme teams to understand delivery progress, context and challenges, coordinating updates and support across FH&B transformation initiatives.

• Track progress against milestones, risks, issues and dependencies, ensuring reporting is accurate and potential delivery impacts are highlighted early.

• Maintain and improve delivery tools, templates and documentation so programme teams have practical, consistent ways of working.

• Produce clear updates and prepare governance inputs that support visibility, decision-making, action tracking and effective escalation.

• Support programme teams to embed delivery standards, improve ways of working and keep transformation priorities moving at pace.

Who you are 

Your skills and experience will include

• Strong project and programme management experience, with the ability to support delivery across multiple priorities.

• A confident communicator who can build relationships, influence senior stakeholders and challenge constructively.

• Calm under pressure, with the ability to drive delivery at pace and keep teams focused on outcomes.

• Agile, proactive and comfortable working across multiple teams, priorities and changing business needs.

• Commercially minded, with a focus on simplification, improvement, consistency and business value.

What’s in it for you? 

Working at M&S means being part of something bigger - helping to deliver quality, value and service to millions of customers every day. We’re inclusive, fast-moving and always evolving, with a strong sense of purpose and a focus on doing the right thing.

Here are just a few of the benefits that make working here even more rewarding:

• 20% colleague discount on all M&S products and many third-party brands for you and someone in your household, available once you’ve completed your probation

• Competitive holiday allowance with the option to buy more

• Discretionary bonus schemes linked to your performance and ours 

• Strong pension and life assurance to help plan for the future

• Tailored induction and training to support your development from day one

• Exclusive perks and savings through our M&S Choices portal

• Market-leading family policies, including parental, adoption and neonatal leave

• 24/7 wellbeing support, including virtual GP access and mental health services

• One paid volunteer day a year to support a cause that matters to you

Everyone’s welcome 

We are ambitious about the future of retail. We are disrupting, innovating and leading the industry into a more conscientious, inspiring digital era. We are transforming how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen.

We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together.

If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don’t hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.

To stay close to customers, our support teams are in the office three days a week as we believe that skills are developed through collaboration, and that spending time together makes us more creative and connected.

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