Project Coordinator

IRIS Software Group is one of the UK's largest privately held software companies, trusted by 100,000+ businesses, schools and accountancy firms to keep their operations running. Our software pays 1 in 6 UK employees, supports over 12,000 schools, and is relied on by 91 of the top 100 UK accountancy firms.

We're a Great Place to Work® certified employer, recognised for our commitment to well-being, inclusion and development - and we're growing fast.

We’re looking for a Project Coordinator to join our Professional Services team, helping coordinate the successful delivery of IRIS software solutions for our customers.

You don’t need to already be a Project Manager. We’re looking for someone who is highly organised, confident working with customers and comfortable coordinating multiple priorities at once. You could come from software, customer delivery, consulting, operations, customer success or another coordination-focused environment.

You’ll work closely with customers and internal teams to keep projects organised, maintain clear communication and make sure actions and timelines continue moving forward.

• Coordinate customer projects from planning through to completion.

• Keep project plans, timelines, actions and key information organised and up to date.

• Work closely with customers to understand priorities and provide regular updates.

• Coordinate internal teams and specialists involved in project delivery.

• Manage multiple projects and competing priorities at the same time.

• Track risks, issues and dependencies, escalating where support is needed.

• Proactively follow up on actions to keep delivery moving.

• Maintain accurate project documentation and reporting.

• Support smooth project completion and customer handovers.

• Excellent organisation and coordination skills.

• Experience managing multiple tasks, deadlines or pieces of work simultaneously.

• Confidence communicating with customers and stakeholders.

• A proactive approach and willingness to take ownership.

• Strong attention to detail and problem-solving skills.

• The ability to stay organised when priorities change.

• A collaborative approach to working across different teams.

• Experience within software, technology, customer delivery, Payroll or HR would be beneficial.

Formal Project Management experience or qualifications such as PRINCE2 or PMP aren’t essential. We’re much more interested in your ability to organise, communicate, coordinate and keep things moving.

• Impact: Your work will influence millions globally.

• Growth: Continuous learning and career development opportunities.

• Belonging: A culture that celebrates diversity and empowers every individual.
  

Click Apply - we’re excited to learn about your unique perspective and experience. If you need adjustments during the process, let us know. We’re committed to making this opportunity accessible to everyone.

Our process is designed to be fair, transparent and straightforward. Stages vary depending on the role — more senior positions may involve additional steps, and some areas include role-specific assessments such as a technical test or case study — but typically you can expect:

1. Application review — we assess your experience and potential

2. Initial call — a short conversation to learn about you and share more about the role

3. Skills assessment — tailored to the position, e.g. case study, coding challenge or portfolio review

4. Final interview — meet the team and explore how you'll make an IMPACT at IRIS

We'll always walk you through the specific stages at the start of the process so you can prepare with confidence.

If you need any adjustments or accommodations during the process, let us know, we’re committed to making this experience accessible for everyone.