Manages business, operating model, and technology change projects from inception through delivery, ensuring outcomes meet agreed time, scope, budget, quality, and governance standards. Builds stakeholder relationships, manages expectations, resolves dependencies and risks, facilitates decisions, and coordinates resources across matrixed teams. Leads multi-workstream project planning and delivery while supporting structural, procedural, and cultural change across financial services, government, or regulatory environments.
Job Description
The Project Manager will sit within the divisional services team and is responsible for the successful delivery of business, operating model and technology change projects within the company’s enterprise structure where the majority of documents and emails created and maintained on the company’s behalf are stored.
Key accountabilities / responsibilities
- Successful delivery of projects from inception to agreed business outcomes, following the company’s quality standards within agreed baselines of time, scope and budget.
- Participant in the community of practice, whilst actively engaged in professional development.
- Building and managing stakeholder relationships across the company, managing expectations, defining and agreeing scope whilst facilitating key decisions.
- Resolving dependencies, issues and risk within delivery.
- Ensure delivery adheres to the companies Project Management Policies, Standards, Methods and Governance Framework.
- Delivering the project plan, deliverable and milestones to successfully deliver the business outcomes, identifying and sourcing resources to achieve time and cost expectations.
Minimum Experience
- Successful management of multi-million-pound business and technology change projects within Financial Services, Government or Regulatory body, managing employees and 3rd party in a matrix capacity.
- Planning and controlling project delivery experience.
- Experience shaping business ideas and initiatives into detailed project plans for multi-work stream delivery to achieve business outcomes.
Essential Criteria
- Ability to use influencing and negotiating techniques.
- Excellent communication skills especially when engaging with all levels of the business when providing timely and meaningful communications to update status, share progress and manage expectations of stakeholders.
- Experience of leading people through structural, procedural and cultural change, gaining commitment to the new ways of working.
- Ability to build working relationships with sponsors, accountable executives, key business stakeholders and business SME’s.
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