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M&G

Programme Manager

Reposted 7 Days Ago
Be an Early Applicant
In-Office
London, Greater London, England, GBR
Senior level
In-Office
London, Greater London, England, GBR
Senior level
The Programme Manager will lead complex digital and marketing initiatives, ensuring project delivery, stakeholder engagement, and team management while driving accountability and innovative solutions.
The summary above was generated by AI

Our purpose is to give everyone real confidence to put their money to work. With a heritage dating back more than 175 years, we have a long history of innovation in savings and investments, combining asset management and insurance expertise to offer a wide range of solutions. 

Our two distinct operating segments, Asset Management and Life, work together to provide access to balanced, long-term investment and savings solutions.

Through telling it like it is, owning it now, and moving it forward together with care and integrity; we are creating an exceptional place to work for exceptional talent.

We will consider flexible working arrangements for any of our roles and also offer work place accommodations to ensure you have what you need to effectively deliver in your role.

The Role

M&G Life serves over 5 million customers and manages more than £300 billion across a diverse range of products and wrappers, with an ambitious growth agenda for 2025 and beyond. Individual Life and Pensions Change Transformation Programme is at the heart of this transformation - you will be a part of driving the IL&P growth on platforms.

As Programme Manager, you will provide hands-on leadership, ensuring seamless delivery of projects that help to deliver PruFund on 3rd party platforms. You will lead a Project Manager, setting the standard for delivery excellence, fostering a culture of accountability, and championing the use of modern delivery tools. Acting as a trusted partner to senior stakeholders, you will translate strategic direction into tangible outcomes, with full ownership of delivery artefacts, governance and reporting.

This is an exciting opportunity to shape the future of how millions of customers engage with M&G Life. You’ll be at the forefront of innovation, delivering programmes that transform digital experiences, elevate brand perception and drive meaningful customer connections across the M&G business.

This is a newly created position and we require someone with significant experience, currently operating in a Programme Manager role.

Key Responsibilities for this Role
  • End-to-End Delivery Leadership – Proven ability to lead complex business transformation programmes from initiation to benefits realisation, ensuring alignment with portfolio objectives and governance standards

  • Experience engaging senior stakeholders (up to Executive/Board level), building trust and presenting updates in governance forums such as Steering Group

  • Strong understanding of governance frameworks, RAID management, and risk mitigation strategies across multi-disciplinary teams and third-party dependencies

  • Track record of working in fast-paced, agile environments, applying best practice methodologies (Agile, Waterfall, hybrid) and continuous improvement principle

  • Line manage and develop Project Managers, providing day-to-day direction, coaching, and where appropriate formal performance management

  • Set the standard for delivery excellence, acting as a hands-on leader who resolves issues, removes blockers and drives progress

  • Foster a culture of accountability, challenge and improvement within the delivery team. Support benefits tracking and realisation in partnership with PMO and portfolio leadership

  • Champion the use of delivery tools (Jira highly desirable) and promote data-driven decision-making

Key Skills & Experience

Our ideal candidate brings a relentless focus on delivery, demonstrating a proactive “can do” mindset that removes blockers and sustains momentum under pressure and tight timelines. You are a collaborative leader who builds, motivates and holds multi-disciplinary teams accountable, fostering a culture of shared success while constructively challenging to achieve exceptional standards. Resilient and adaptable, you navigate organisational complexity and external pressures without losing sight of clear objectives and outcomes. With a strong customer-centric mindset, you align delivery to engagement and digital experience goals and continuously seek to learn embracing new technologies and driving innovation in how change is delivered.

  • Proven experience as a Programme Manager is essential, with a track record of delivering complex projects or programmes

  • Experience leading and developing teams, with the ability to provide both day-to-day direction and formal line management

  • Proficiency with delivery tools (Jira experience highly desirable) and hands-on expertise in delivery methodologies -Agile, Waterfall, hybrid - and ability to coach others in best practice

  • Strong stakeholder management skills, with confidence engaging both senior leaders, delivery teams and external third parties

  • Experience preparing and owning delivery artefacts and reporting for governance forums.

  • Strong delivery expertise across a range of project types and relentless focus on delivery, execution and “getting the job done.”

  • Proven ability to manage and collaborate with external partners and vendors to ensure successful delivery outcomes

  • Financial Services change experience is particularly desirable, especially Life & Pensions and/or Marketing & Digital change, but not essential

We’d love to hear from you if you’re someone who’s genuinely curious - the kind of person who asks thoughtful questions and digs a little deeper to understand what’s really going on. You enjoy working with others and naturally bring people together, even when things feel a bit unclear. You think ahead, notice patterns early and stay focused on creating real value for the people around you.

Most of all, you care about making things better - for colleagues, for customers, and for the workplace as a whole.

If this sounds like you, we want you to apply!

What we offer:

At M&G, we’re committed to helping you thrive and supporting your wellbeing, both at work and beyond. Our benefits are designed to help you balance your professional and personal life, while planning confidently for your future. Our UK benefits include:

  • As a savings and Investments firm we are proud to offer a valuable pension scheme of 18%, with 13% made up of Employer Contributions and 5% Employee Contributions. We also offer Share Save and our Share Incentive Plan, together with access to financial wellbeing and support services - to help give you real confidence to put your money to work.

  • Enjoy 38 days annual leave including bank holidays, with the opportunity to purchase up to 5 extra days and additional flexibility through our Time Off When You Need It policy – to balance your work and personal commitments.  

  • Our market leading Inspiring Families policy includes comprehensive support and paid parental leave covering maternity, adoption, surrogacy, and paternity leave - as supporting families is a core aspect of our inclusive culture.

  • Health & Protection cover including Private Healthcare, Critical Illness cover and Life Assurance for you, with family options - for peace of mind.

To explore more about life at M&G and our full benefits offering, visit Life at M&G

We have a diverse workforce and an inclusive culture at M&G, underpinned by our policies and our employee-led networks who provide networking opportunities, advice and support for the diverse communities our colleagues represent. Regardless of gender, ethnicity, age, sexual orientation, nationality, disability or long term condition, we are looking to attract, promote and retain exceptional people. We also welcome those who take part in military service and those returning from career breaks.

M&G is also proud to be a Disability Confident Leader, and we welcome applications from candidates with long-term health conditions, disabilities, or neuro-divergent conditions. 

If you need assistance or an alternative means of applying for a role due to a disability or additional need, please let us know by contacting us at: [email protected]

HQ

M&G London, England Office

10 Fenchurch Avenue, London, United Kingdom, EC3M 5AG

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