Lead end-to-end planning and execution of a complex new product launch: build roadmaps, govern cross-functional workstreams, manage stakeholders and vendors, ensure technical solution assurance and regulatory compliance, mitigate risks, track delivery metrics, and report to senior management.
Program Manager – New Product Launch
Overview
The ICB organization is preparing to launch a transformative new product, requiring the orchestration of multiple technology teams, vendor partnerships, and compliance with rigorous regulatory standards. This initiative is central to the organization’s strategic growth and demands an experienced Program Manager (PM) with strong technical expertise and a track record of successfully delivering complex product launches.
Key Responsibilities
Program Planning & Roadmap Development
- Develop, maintain, and continuously refine a comprehensive launch roadmap, outlining key milestones, deliverables, dependencies, and resource allocation.
- Collaborate with cross-functional teams to define product scope, objectives, and success criteria.
- Establish and manage program governance structures, including steering committees and working groups.
Stakeholder Management & Communication
- Serve as the primary liaison between ICB, Product, Platform, Risk & Controls teams, vendors, and other critical stakeholders.
- Facilitate regular stakeholder meetings to ensure alignment, resolve issues, and drive decision-making.
- Manage stakeholder expectations and ensure transparent communication throughout the product launch lifecycle.
Oversight & Solution Assurance
- Oversee the design, development, and implementation of solutions, ensuring they are robust, scalable, and aligned with enterprise architecture standards.
- Partner with engineering and architecture teams to validate solution designs and integration approaches.
- Ensure all technical deliverables meet regulatory, security, and compliance requirements.
Risk Management & Regulatory Compliance
- Proactively identify, assess, and manage risks related to new product enablement
- Review risk mitigation strategies, contingency plans, and escalation protocols
Execution Excellence & Delivery Management
- Drive the end-to-end execution of the product launch, ensuring delivery against agreed timelines, budgets, and quality standards.
- Monitor program progress, track key performance indicators, and resolve delivery bottlenecks.
- Foster a culture of accountability, continuous improvement, and operational excellence within the program team.
Reporting & Senior Management Updates
- Prepare and deliver regular program status reports to senior management, highlighting achievements, risks, issues, and mitigation actions.
- Provide clear, actionable insights and recommendations to support executive decision-making.
- Maintain comprehensive program documentation and audit trails.
Core Competencies
- Strategic thinking and problem-solving
- Technical depth and solution orientation
- Risk and change management
- Influencing and negotiation skills
- Results-driven execution
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we’re setting our businesses, clients, customers and employees up for success.
The Digital team is dedicated to creating innovative, industry-leading products and experiences that help customers access, share and control their financial data so they can make smart decisions with their money. Teams enable innovation while adhering to the firm’s data sharing principles of security, customer control and convenience, and privacy.
JPMorganChase London, England Office
25 Bank Street, Canary Wharf, London, United Kingdom, E14 5JP
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