About Us:
Proofpoint is a global leader in human- and agent-centric cybersecurity. We protect how people, data, and AI agents connect across email, cloud, and collaboration tools. Over 80 of the Fortune 100, 10,000 large enterprises, and millions of smaller organizations trust Proofpoint to stop threats, prevent data loss, and build resilience across their people and AI workflows. Our mission is simple: safeguard the digital world and empower people to work securely and confidently. Join us in our pursuit to defend data and protect people.
How We Work:
At Proofpoint you’ll be part of a global team that breaks barriers to redefine cybersecurity guided by our BRAVE core values:
Bold in how we dream and innovate
Responsive to feedback, challenges and opportunities
Accountable for results and best in class outcomes
Visionary in future focused problem-solving
Exceptional in execution and impact
The Role
The Program Analyst role is an opportunity for an early career professional with experience in Data Loss Prevention, Insider Risk, and/or Managed Security Services to move into a more consultative, customer facing Information Protection role.
As part of the EMEA Information Protection Managed Services practice, you will support delivery across PCMS / Applied Services, helping customers translate business needs into effective security controls, reporting, operational processes, and continuous service improvements.
Your day to day
- Information Protection Delivery Support
- Support managed service delivery across Email DLP, Endpoint DLP, Cloud DLP / CASB, Insider Threat Management, Adaptive Email DLP, and Data Security services. DLP & Insider Risk Policy Lifecycle
- Assist with requirements gathering, rule configuration, testing, monitoring, tuning, documentation, and ongoing review of DLP and ITM policies. Alert, Incident & Data Analysis
- Review alerts, investigate policy triggers, identify false positives, document findings, and escalate notable risks or service issues where required. Customer Reporting & Governance
- Support monthly and quarterly reporting, service reviews, action tracking, meeting notes, trend analysis, and customer-facing governance activities. Practice Development
- Contribute to runbooks, standard operating procedures, templates, training materials, and internal knowledge sharing for the PCMS / Applied Services team.
Qualifications
- 1 to 3 years of experience in Information Security, Data Protection, Security Operations, Service Delivery, Governance, Risk, Compliance, Consulting, or Managed Services.
- Hands on experience with Proofpoint Information Protection tooling, such as Email DLP, Endpoint DLP, Cloud DLP/CASB, Insider Threat Management (ITM), Adaptive Email DLP (AEDLP), or Data Security.
- Practical experience reviewing DLP, Insider Risk, Email, Endpoint, or Cloud security alerts, including documenting investigation outcomes and identifying false-positive or tuning opportunities.
- Working knowledge of DLP and Insider Risk policy concepts, including keywords, dictionaries, regular expressions, detectors, data identifiers, sensitive information types, and policy testing.
- Experience supporting operational service delivery activities such as customer reporting, service reviews, incident summaries, action tracking, escalation, or governance packs.
- Ability to interpret customer requirements and translate them into clear operational tasks, policy recommendations, service actions, or improvement opportunities.
- Strong written and verbal communication skills, professional judgement, attention to detail, and the ability to manage multiple customer or internal workstreams.
Desirable
- Experience with Microsoft Purview, Information Protection, Defender for Cloud Apps, or wider M365 security and compliance capabilities.
- Familiarity with non-Proofpoint DLP, CASB, Insider Risk, DSPM, Endpoint Security, or Data Classification technologies.
- Understanding of data protection, privacy, and security frameworks or regulations such as GDPR, UK DPA 2018, UK GDPR, ISO 27001, NIST, COBIT, or PCI DSS.
- Experience with reporting, dashboarding, workflow, or ticketing tools such as Excel, Power BI, ServiceNow, Jira, Salesforce, or similar platforms.
- Experience participating in customer workshops, service review meetings, stakeholder interviews, or consulting style engagements.
- Ability to identify service improvement opportunities and contribute to runbooks, standard operating procedures, templates, knowledge articles, or training materials.
- Relevant certifications such as Security+, Network+, SC-401, ISO 27001 Foundation, CISA, CISSP Associate, or equivalent.
- Additional European languages advantageous
Why Proofpoint?
At Proofpoint, we believe that an exceptional career experience includes a comprehensive compensation and benefits package. Here are just a few reasons you’ll love working with us:
Competitive compensation
Comprehensive benefits
Career success on your terms
Flexible work environment
Annual wellness and community outreach days
Always on recognition for your contributions
Global collaboration and networking opportunities
Our Culture:
Our culture is rooted in values that inspire belonging, empower purpose and drive success-every day, for everyone.
We encourage applications from individuals of all backgrounds, experiences, and perspectives. If you need accommodation during the application or interview process, please reach out to [email protected].
How to Apply
Interested? Submit your application along with any supporting information- we can’t wait to hear from you!
