Own product strategy and roadmap for digital and assisted channels; manage end-to-end digital experiences, define product requirements, track KPIs, leverage data and AI insights, run experimentation (A/B tests), partner with design and engineering in agile delivery, and optimize post-launch performance while ensuring regulatory and operational alignment.
Job Summary & Responsibilities
Responsibilities include but are not limited to:
- Own product strategy and roadmap, aligning initiatives to business goals, customer needs, and performance insights.
- Manage end-to-end digital experiences, identifying and prioritizing improvements that enhance usability, conversion, engagement, and efficiency.
- Define and track key performance metrics (e.g., adoption, conversion, activation, engagement, satisfaction) and use data to inform decisions.
- Leverage data and AI-driven insights to identify opportunities for personalization, automation, and improved customer outcomes.
- Translate business needs into product requirements, including user stories, acceptance criteria, and backlog prioritization.
- Partner with technology and design teams to deliver high-quality, scalable solutions in an agile environment.
- Drive ongoing optimization, including experimentation (A/B testing), iterative improvements, and continuous learning.
- Collaborate across stakeholders to ensure alignment with business, regulatory, risk, and operational requirements.
- Act as the voice of the customer, ensuring solutions are intuitive, integrated, and aligned to customer expectations.
- Evaluate emerging technologies, including AI and automation capabilities, to enhance product functionality and operational efficiency.
- Monitor product performance post-launch, identifying issues, risks, and opportunities to improve outcomes.
Required Skills:
- Ability to prioritize and manage workflow.
- Ability to work in a team environment.
- Ability to build trust, value others, communicate effectively, drive execution, foster innovation, focus on the customer, collaborate with others, solve problems creatively and demonstrate high integrity.
- Be an expert with respect to the competition.
- Demonstrate the ability to interact and cooperate with all company employees.
- Excellent written and verbal communication skills.
- Expertise using Microsoft Office applications.
Required Experience:
- High School or GED and a minimum of 5 years in product management, product development or product ownership.
Demonstrated experience managing end-to-end product lifecycle.
Preferred Experience:
- Business degree in Business, Design, Technology, or related field.
- Background in service design, journey mapping, or design systems.
- Familiarity with AI-enabled products and responsible AI design principles.
- Experience working across digital and assisted channels.
Similar Jobs
eCommerce • Fashion • Retail • Sales • Wearables • Design
The Sales Associate II at Coach delivers personalized shopping experiences, meets sales goals, and supports store operations, while acting as a brand ambassador and building client relationships.
Top Skills:
Clienteling ToolsIpadsLaptopsMobile PosPosSocial Selling Platforms
Artificial Intelligence • Fintech • Payments • Business Intelligence • Financial Services • Generative AI
Leads independent monitoring of Airwallex’s global financial crime compliance framework, assessing AML and sanctions controls, identifying gaps and emerging risks, and driving remediation. The role builds risk-based monitoring across key FCC areas, reports program effectiveness and risk exposure to senior leadership and the Board, and partners with FCC, MLRO, Risk, Legal, Product, Operations, and Technology stakeholders.
Artificial Intelligence • Professional Services • Business Intelligence • Consulting • Cybersecurity • Generative AI
Supports PwC Deals diligence analytics projects through data gathering, analysis, research, visualization, data mining, algorithm development, and preparation of reports and presentations. The intern will use Alteryx and Power BI, integrate data from multiple sources, develop data-driven insights for clients, and learn from advisory professionals while contributing to cloud, data architecture, and AI-related initiatives.
Top Skills:
AlteryxArtificial IntelligenceCloud PlatformsData MiningData VisualizationPower BI
What you need to know about the London Tech Scene
London isn't just a hub for established businesses; it's also a nursery for innovation. Boasting one of the most recognized fintech ecosystems in Europe, attracting billions in investments each year, London's success has made it a go-to destination for startups looking to make their mark. Top U.K. companies like Hoptin, Moneybox and Marshmallow have already made the city their base — yet fintech is just the beginning. From healthtech to renewable energy to cybersecurity and beyond, the city's startups are breaking new ground across a range of industries.
