Product Manager - Card Payments (Risk & Fraud)

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We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

What does a successful Product Manager (Card Payments - Risk and Fraud) do?  
A successful Product Manager oversees the development and implementation of a comprehensive risk and fraud strategy. They collaborate with cross-functional teams and external vendors to stay ahead of emerging threats while leading the end-to-end product development lifecycle for risk and fraud management solutions.

What you will do:

• Lead the design and delivery of effective risk and fraud management product solutions, enhancing existing capabilities to benefit our customers amid evolving market conditions.
• Serve as the primary liaison among cross-functional teams (Sales, Client Relations, Operations, and more), ensuring stakeholder buy-in on major decisions while providing clear instructions for engineering teams.
• Set and promote the product vision for risk and fraud solutions, mobilizing teams to execute against that vision.
• Identify gaps in current offerings and spearhead initiatives to develop solutions that drive business and customer value.
• Engage in client-facing discussions to gather insights on industry trends and customer needs, applying these insights to refine the product strategy.

What you will need to have:

• Proven experience in driving product strategy and go-to-market plans, specifically with risk and fraud services within payment or financial systems.
• Excellent collaboration and communication skills to effectively work with both business and technical stakeholders, including clients.
• A self-motivated, results-oriented mindset, with the ability to take ownership of issues and navigate them to resolution.
• Strong analytical skills to interpret complex data and identify opportunities for innovation.
• Experience in building business cases, managing P&L for the product, and responding to RFIs/RFPs.

What would be great to have:  

• At least 5+ years of experience in a product leadership role focused on risk and fraud within the payments domain.
• Familiarity with regulations and compliance standards relevant to the payments industry.
• Ability to motivate cross-functional teams and drive consensus in a matrix organization.
• A Bachelor's degree is required; a Master's degree is preferred, and proficiency in additional European languages is a plus.

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Thank you for considering employment with Fiserv.  Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

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Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law. 

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