Product Designer (Hybrid - Toronto)

Product Designer

Capco is a distinctly and positively different place to work. Much more than consultants, we are active participants in the global financial services industry. Our passionate business and technology professionals enjoy a unique environment where they are actively encouraged to apply intellect, innovation, experience and teamwork. We are dedicated to fully supporting our world class clients as they respond to challenges and opportunities in: Banking, Capital Markets, Finance Risk & Compliance, Insurance, and Wealth and Investment Management, and Energy. Experience Capco for yourself at capco.com

Let’s Talk About You

You want to Own Your Career. You want to work closely with our clients within Capco’s Innovation and Design practice to improve their user experience across customer and employee-facing apps and online platforms.

Let’s Get Down To Business

Capco is looking for Product Designer with experience in the financial services to join our Innovation & Design practice. 

About the Role

As a Product Designer, you will work hand-in-hand with technologists and analysts at Capco and our clients to create wireframes to map out framework of applications and create experiences that are competitive and user-friendly. When required, you will plan, conduct, and interpret primary and secondary design research data to inform the design direction of products, services, and experiences to ensure that user centred design principles are being applied. We collaborate constantly to share learnings and brainstorm solutions. You will also educate clients on the value of UX design and design research, and balance rigor with speed when delivering work.

Responsibilities:

• Design and create reusable components in Figma that can be used across the platform.
• Collaborate with developers to ensure designs are technically feasible and align with the platform's needs and standards.
• Perform Design QA on final product implementations to ensure adherence to design specifications.
• Write and maintain clear, concise documentation to guide other designers in using the designs system components effectively.
• Publish and update design libraries in Figma to ensure that components are readily accessible for all team members.
• Ensure that all new components meet WCAG standards for accessibility, promoting inclusivity and usability across the platform.

About You

Qualifications:

• 5+ years of industry experience in digital design role.
• Strong expertise in building Design Systems and Figma
• Previous experience building a design system and components (leading/owning and identifying needs, being proactive, identifying risks and mitigating, collaborating closely with devs in that work, etc.)
• Detail oriented, experience designing responsive web components
• Supporting WebBroker and Easy Trade platforms
• Personal experience or interest in self-directed investing is a plus but not required
• Strong online portfolio demonstrating a range of relevant work is essential.
• Experience in an agile team environment is a benefit.
• Proficient with industry standard tools (e.g. e.g. Figma, Adobe XD, Photoshop, Illustrator, Sketch).
• ‪Strong communications skills to clearly articulate - and evangelize - solutions
• Solid understanding of user experience design principles.
• Strong organizational skills used to prioritize, multi-task, and meet tight deadlines.
• Experience with creating interactive prototypes based on user flows.
• A creative imagination coupled with attention to detail.
• Excellent interpersonal skills and the ability to build good working relationships.
• Ability to work with cross-functional teams and thrive in a fast-paced environment.
• Apply usability & experience best practices to design and map out framework of applications, backed with findings through design research & ensuring that user centred design principles are being applied appropriately to create innovative solutions that meet user and business needs.
• An understanding of accessible design (A, AA, AAA standards) is a benefit.
• Expertise with usability testing, contextual inquiry, survey design, focus groups, card sorting, participatory design, and ethnographic methods, and familiarity with other user testing and research methodology.
• The ability to support a project from start to finish
• Strong understanding of the strengths and shortcomings of different user testing methods, including when and how to apply them during the product development process
• The ability to think strategically and connect design thinking back to specific business use cases
• Strong influencing, negotiation and communication skills (written, verbal, presentation) with the ability to be a thought partner/coach to clients and internal team

Nice to have

• Experience working with large-scale data in mixed-method studies
• Working knowledge of statistics and experimental design
• Fluent with French language
• Experience in the financial services industry

Professional experience is important. But it’s paramount you share our belief in disruptive innovation that puts clients ahead in a tough market. From Day One, your key skill will be to perceive new and better ways of doing things to give your clients an unfair advantage.

Now Take the Next Step 

If you’re looking forward to progressing your career with us, then we’re looking forward to receiving your application.

Capco is well known for its thought leadership and client-centric model that distinguishes it from other consulting firms. Capco’s strong technology and digital knowledge base, it’s global experience of the Financial Service enables us to deliver projects from strategy through to delivery. We are committed to providing new areas of expertise from which our clients will greatly benefit.

We have:

• Access to industry-focused talent globally
• Ability to leverage best-of-breed, innovative products and solutions for complex architecture and large-scale transformation
• Extended global geographic market reach
• Ability to capitalize on our client footprint and deep domain expertise within financial services

For more information about Capco, visit www.Capco.com.

We have been informed of several recruitment scams targeting the public. We strongly advise you to verify identities before engaging in recruitment related communication. All official Capco communication will be conducted via a Capco recruiter.