Work with product leads, engineers, designers and underwriting stakeholders to research user needs, map journeys, define user stories and acceptance criteria, support roadmap and backlog prioritisation, facilitate Agile delivery, assist testing and launches, and drive ongoing product improvements for underwriting workflows and decision-making.
At CFC, technology is at the heart of everything we do. Our bespoke platforms and systems help us deliver innovative insurance solutions and provide a market-leading experience for brokers and clients around the world.
We're looking for a Product Analyst to join our Technology team and play a key role within our Underwriting value stream. You'll work closely with Product Leads, engineers, designers and underwriting stakeholders to shape products that have a direct impact on how risks are assessed, submissions are managed, and underwriting decisions are made.
This is an excellent opportunity for someone looking to develop a career in product management within a fast-growing, technology-driven business.
About the role
- Understand user needs, business challenges, and opportunities through research and stakeholder engagement.
- Map user journeys and workflows to identify pain points and improvement opportunities.
- Support product strategy, roadmap planning, and prioritisation alongside the Product Lead.
- Translate requirements into clear user stories and acceptance criteria.
- Collaborate with designers, engineers, and testers throughout the product lifecycle.
- Support backlog refinement, sprint planning, and Agile delivery processes.
- Build strong relationships with stakeholders across underwriting, operations, and technology.
- Support testing, launches, and ongoing product improvement through feedback and performance analysis.
- Champion a user-focused approach and contribute to continuous product and team development.
About you
You will be highly analytical and enjoy solving problems. You take the time to understand user needs, ask the right questions, and turn complex challenges into practical solutions.
You'll be a strong communicator who can build relationships across business and technology teams, balancing user experience with commercial outcomes. Comfortable working in a fast-paced environment, you're organised, collaborative, and eager to learn.
Ideally, you'll bring:
- Experience in a Product Analyst, Business Analyst, Product, Operations, or similar role.
- Strong analytical and problem-solving skills.
- Experience gathering and documenting requirements, user stories, or process improvements.
- Excellent stakeholder management and communication skills.
- A user-focused mindset and passion for building great products.
- An interest in Agile ways of working and product development.
- A proactive approach to learning and developing a career in product management.
Core Values
Love what you do:
We show up each day ready to take on the world. Our passion and intensity set us apart and makes the difference to our colleagues, customers, brokers and carriers.
Challenge everything:
We’re never afraid to question the way that things are done and we constantly challenge ourselves and others to makes things better.
Have fun, be good:
Insurance is a serious business, but we don’t take ourselves too seriously. We make it fun to work at CFC, we welcome all viewpoints, and we treat everyone how we would expect to be treated.
We show up each day ready to take on the world. Our passion and intensity set us apart and makes the difference to our colleagues, customers, brokers and carriers.
Challenge everything:
We’re never afraid to question the way that things are done and we constantly challenge ourselves and others to makes things better.
Have fun, be good:
Insurance is a serious business, but we don’t take ourselves too seriously. We make it fun to work at CFC, we welcome all viewpoints, and we treat everyone how we would expect to be treated.
About
CFC is a specialist insurance provider, pioneering emerging risk and market leader in cyber. Our global insurance platform uses cutting-edge technology and data science to deliver smarter, faster underwriting and protect customers from today's most critical business risk.Headquartered in London with offices in New York, Melbourne, Sydney, Austin, Madrid, Brussels and Brisbane, CFC has over 1100 staff and is trusted by more than 100,000 businesses across 90 countries.At CFC, insurance isn't just about underwriting. From data science to software development, and digital marketing design, we've got something for everyone. We're passionate about pushing boundaries, thinking differently and building the insurance company of the future.CFC is committed to the principles of equal opportunities and creating an environment in which all individuals are always treated with dignity and respect. We encourage a diverse corporate culture of openness and appreciation to create an environment in which your talent can be developed in the best possible way. Should you require any reasonable adjustments at any stage of the recruitment process please let us know.
CFC London, England Office
London, United Kingdom
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