Process Analyst

We have an incredible opportunity for two Process Analysts to join our Change & Transformation team on a permanent basis, based in either the Darlington or London office (hybrid based).  

Who we are

Railpen is responsible for the safekeeping and investment of around £34 billion in assets and the administration of several pension schemes, including the Railways Pension Scheme, one of the UK's largest and longest established pension funds.

Our heritage of looking after the pension needs of the rail industry and its employees gives us our name and our unique outlook on how we serve our members. Railpen takes a holistic view, focusing on how we serve members today and how we can positively impact the communities and the world they will retire into.

To learn more about Railpen including our values, culture and purpose, visit our LinkedIn Life page here

The role

Within this role, you will be a valued member of the C&T team by playing a crucial role in analysing, documenting and improving our organisation's business processes, driving efficiency, benefits realisation and enhancing overall performance ensuring alignment with Railpen’s objectives.

Within this role you will conduct in-depth analysis of existing business processes to identify inefficiencies and bottlenecks. This role will also look to design processes that are more effective, efficient and aligned with Railpen’s strategy and goals.

This role is not eligible for visa sponsorship. Applicants must have the legal right to work in the UK.

The person

The successful candidate will have previously worked within either business process reengineering or a process improvement role and will have significant experience in supporting delivery process and systems change, preferably within the regulated Financial Services sector. As a Process Analyst, the aptitude to effectively utilise data analysis tools and techniques to identify trends, patterns, and areas of improvement is key. You will also have demonstratable experience in process mapping and modelling tools. An industry recognised qualification for example: Six Sigma and substantial knowledge of Lean Six Sigma methodologies and other process improvement frameworks is essential.

We are looking for someone who has an ability to build collaborative relationships with a variety of stakeholders across the business to identify areas for improvement, design new processes and implement solutions. You will be an excellent communicator, both verbally and written and be comfortable delivering a vision and have the ability to engage and inspire people across the business. As a Process Analyst, you will demonstrate excellent problem-solving skills, with the ability to assess complex situations and develop practical solutions. The aptitude to challenge the status quo and promote change is fundamental to this role.

Our values of integrity, community and alignment are the guiding principles that influence our behaviour. They help us make decisions and shape our relationships with others. They’re what we stand for. You will actively demonstrate our values, helping to create a safe environment, to place the needs of the community above oneself and, through a culture of ‘fair challenge’, align to the best interests of our members. 

What we can offer you

Rewarding you

• A competitive salary

• 28 days annual leave plus bank holidays

• Generous annual bonus plan

• We provide membership of the Railways Pension Scheme, a Defined Benefit arrangement under which you get a pension for life and a lump sum when you retire, based on your length of service and pay

• 4x Life Assurance cover

• Colleague referral scheme

Heath & Wellbeing

• Employee assistance programme

• Heath cash plan

• Eye care vouchers

• Flu vaccination

Lifestyle

• We support hybrid and flexible working along with very generous family leave including 12 months full pay maternity leave and 6 months full pay paternity leave

• Buy and sell holidays

• Give as you earn scheme

• Paid volunteering days

• Flexible half days leave

• Electric vehicle leasing

• Cycle to work scheme

Next Steps

Please apply for the apply button or visit Careers Page by 5pm on Monday 3rd March 2025.

Railpen is committed to creating an inclusive and diverse environment, we value diversity and welcome people from all backgrounds and walks of life