Process Analyst
This role is a twelve month fixed-term contract.
About us
Thredd is the trusted next-gen payments partner for innovators looking to modernise their payments offering. Certified by Mastercard, Visa and Diners & Discover, we process billions of debit, prepaid and credit transactions annually, supporting consumer and corporation FinTechs, digital banks and embedded finance providers across the globe. Our unique offering is our client-centric approach, combining hands-on support with modern, reliable and scalable technology.
Our assured solution accelerates the development and delivery of consumer and corporate payments components embedded within digital banks, as well as for expense management, B2B payments, crypto, lending, credit, Buy Now Pay Later, FX, remittance, and open banking innovators.
About the Process Analyst role
The Process Analyst will be responsible for providing deep, insight analysis of Thredd's processes, ensuring reliability and consistency across processes as well as identifying improvement opportunities that will be key to us continually delivering better service to our customers.
What you will be doing as a Process Analyst
- Process analysis and mapping: Conducting thorough assessments of existing workflows to identify inefficiencies and areas for improvement
- Data-driven insights: Utilising data analytics to provide actionable insights that inform strategic decisions and process enhancements
- Stakeholder engagement: Collaborating with various departments, including IT, compliance, and customer service, to gather requirements and ensuring alignment on transformation goals
- Implementation support: Assisting in the development and execution of new processes and systems that align with our transformation strategy
What you will bring to the Process Analyst position
- Strong track record in a Process Analyst or similar position within the payments industry
- Adept at mapping processes to the appropriate level of detail
- Strong analytical skills with experience in process mapping tools and data analysis software
- Experience within payments - Cards would be highly desirable
- A proactive approach to identifying challenges and proposing innovative solutions
Thredd London, England Office
Kingsbourne House 229-231 High Holborn London, London, United Kingdom, WC1V 7DA
