Principal, Technical Program Management

Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Principal, Technical Program Management
About the Role
The File Transfer platform is a core shared service at Mastercard, enabling secure and reliable movement of critical data across internal and external products, including Tier-1 business flows. The platform is undergoing a multi-year transformation, balancing stabilization of legacy capabilities with modernization and scale-out to meet future regulatory, regional, and business needs.
As a Principal Technical Program Manager, you will lead complex, cross-organizational technical programs across the File Transfer ecosystem. This role operates with high autonomy and is accountable for execution clarity, risk management, and delivery outcomes across multiple teams and stakeholders.
Responsibilities
Own and drive large-scale technical programs spanning platform stability, modernization, customer migration, and target-state evolution.
Lead end-to-end program execution, including planning, dependency management, milestone tracking, and delivery governance across multiple engineering teams.
Act as a primary integrator across Engineering, Product, Operations, Security, and Risk to ensure alignment and execution of complex initiatives.
Identify, assess, and actively manage technical and delivery risks, including platform resiliency, legacy dependencies, and migration sequencing.
Establish and maintain program operating mechanisms, including RAID logs, execution dashboards, and executive-level status reporting.
Coordinate cross-functional delivery for proofs-of-concept, platform evaluations, and target-state initiatives.
Drive continuous improvement in execution discipline, predictability, and outcome-focused delivery across the organization.
All About You
Proven experience leading enterprise-scale technical programs with multiple teams and complex dependencies.
Strong technical fluency, enabling effective engagement with engineering leaders on system behavior, integration patterns, and operational risk.
Demonstrated ability to operate independently in ambiguous environments and influence outcomes without direct authority.
Excellent communication skills, with the ability to translate complex technical delivery into clear, executive-ready narratives.
Strong risk mindset, with experience delivering in regulated or mission-critical environments.
Preferred Qualifications
Experience in Technical Program Management at a senior or principal level.
Background supporting platform modernization, legacy-to-modern migration, or infrastructure transformation initiatives.
Familiarity with Agile and Lean delivery models, including dependency management and delivery governance.
Experience working on 24x7 platforms or services with high availability and reliability requirements.
Domain experience in file transfer, data movement, or integration platforms is a plus.
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard's security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.