Business Unit Manager - Supply Resilience

Phorum Director – Supply Resilience

Location: Home-based (UK) with occasional domestic and international travel.

Company Overview
BioPhorum is a leading business-to-business membership organisation, connecting life science leaders to collaborate, share insights, and drive industry progress. Established in 2004, BioPhorum operates 11 highly specialised “Phorums,” engaging over 7,000 subject matter experts from more than 150 organisations—including 18 of the world’s top 20 biopharmaceutical companies.

We provide a platform for knowledge exchange and thought leadership across key areas such as Drug Substance, Fill Finish, Technology Strategy, Supply Chain Resilience, Data & Digital, Quality, Regulatory, and Sustainability.

The Role
We are seeking a Phorum Director – Supply Resilience to lead one of our most strategic Phorums. This senior role is accountable for delivering measurable outcomes for members, driving engagement, retention, profitability, and thought leadership. You will work closely with the Senior Phorum Director to identify growth opportunities, develop strategic initiatives, and embed best-in-class processes across your Phorum.

Key Responsibilities

• Lead and motivate your Phorum team, ensuring clear objectives, development support, and performance excellence.
• Develop and execute the Phorum business plan, ensuring tangible member outcomes and measurable ROI.
• Build and maintain strategic relationships with L1 and L2 clients to support insights, retention, and industry impact.
• Oversee the delivery of high-quality virtual and in-person meetings, workshops, and events.
• Identify opportunities for thought leadership, industry influence, and cross-Phorum collaboration.
• Manage Phorum budgets, ensuring costs, resources, and events are aligned with financial and growth targets.
• Monitor KPIs, including NPS, eNPS, member retention, profitability, and thought leadership outputs.
  

Core Competencies

• Strategic problem solving and decision-making with commercial awareness.
• Operational rigor and process discipline, with a focus on continuous improvement.
• Exceptional collaboration and communication skills across internal teams and external stakeholders.
• Inspiring leadership, capable of motivating teams and fostering professional development.

Essential Skills & Experience

• Proven experience in a senior commercial or strategic leadership role within life sciences or a related sector.
• Track record of driving strategy, adding client value, and delivering revenue growth.
• Strong client management skills, able to build and sustain senior relationships.
• Data-driven, numerate, and proficient in MS Office (intermediate–advanced).
• Excellent written and spoken English, with the ability to adapt communication to different audiences.

Personal Attributes

• Proactive, curious, and commercially aware.
• Structured thinker with attention to detail and ability to deliver to deadlines.
• Collaborative and team-oriented, with a hands-on, solution-focused approach.
• Comfortable operating in a fast-paced, dynamic environment.

Location & Travel

• Home-based role with occasional travel: at least two UK trips and two international trips annually.

Why Join BioPhorum?
Be part of a high-impact organisation shaping the future of the life sciences industry. Lead a Phorum that delivers measurable industry change, collaborate with senior executives, and drive operational and strategic excellence across one of the most influential B2B networks in biopharma.