Organisation: Leicestershire County Council
Work Location: County Hall, Glenfield, LE3 8RA
Salary: £28,605 - £31,029 per annum (pro rata for part-time) (pay award pending)
Working Hours: 37 hours per week
Contract Type: Permanent
Closing Date: 31st August 2026
Interview Date(s): TBC
An exciting opportunity has arisen for a well-organised and resilient individual to join the Children and Family Services Business Support Team as a Personal Assistant.
As a member of Children and Family Services you will be required to ensure the development of high quality financial and administrative support and systems.
About the Role
The successful candidate will provide day-to-day responsibility for supporting the Children and Family Services Directorate. This includes providing a confidential, comprehensive and professional Personal Assistant support service to the Director and Assistant Directors and other managers whilst liaising with staff at all levels internally, externally and across partner organisations.
Also, the successful candidate will ensure that appropriate levels of support for staff are in place, including prioritisation and organisation of workloads, and ensuring appropriate levels of cover daily. The role will include managing electronic diary systems, arranging appointments / meetings / travel arrangements and events. The successful candidate will need to be able to receive visitors and respond to and screen telephone calls, emails and other enquiries to provide a high level of customer care.
The role will suit someone who has previous experience as a PA and can work in a demanding environment including working flexibly and be responsible for managing a high volume of tasks, including prioritisation, delegation and responding as necessary. .
About You
To apply for this post, you must be able to evidence in your application how you meet the following criteria:
- Have a good standard of education to include English and Mathematics at GCSE Grade 9-4, NVQ Level 3 in Business Administration (or equivalent)
- Experienced in answering general routine correspondence on behalf of senior managers with proven significant experience providing high level PA support to Senior Managers
- Experience of working within a busy office environment including administering and minuting meetings with fast, accurate typing and strong documentation production skills
- Excellent IT skills, including Microsoft Word, Excel, Teams and PowerPoint
- Excellent organisational and planning skills including a high level of interpersonal and communication skills, both verbal and written, including the ability to take clear messages and maintain up-to-date and accurate records
- Have a flexible approach and the ability to work under pressure dealing with changing deadlines and quantities of work.
- To be able to prioritise own workload and use initiative to work to deadlines without close supervision
In addition, we also expect you to share our commitment to our values and to delivering accessible and inclusive services which meet the needs of all of our residents. You will be asked to demonstrate your understanding of these commitments as part of the selection process.
Reasonable adjustments will be considered for applicants with a disability. We are a Disability Confident Employer.
Interested in Flexible Working?
We are open to discussions about flexible working, which may include part time working, job sharing, term-time working, flexible start and finish times, and hybrid working, depending on the requirements of the role and the service. If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below.
For more information or an informal discussion, please contact:
Kelly Wells, Business and HR Co-ordinator
Email: [email protected]
Tel: 0116 305 5256
How to Apply
At Leicestershire County Council we’re looking for top talent from all walks of life. Whoever you are, wherever you’re from, and whatever your background - we care about what you bring to our organisation, not just what’s on your CV. That’s why we’ve designed a recruitment process that’s fair, accessible, and focused on potential. And with benefits that support people at every age and stage of life, we make sure you can thrive - both personally and professionally.
If you share our passion to make a difference for the people of Leicestershire, we’d love to hear from you. Click the apply button to submit your application, ensuring that you upload a supporting statement that explains how you meet the criteria listed in the ‘About You’ section above. Without this information, we won’t be able to assess your suitability for the role, and your application will be rejected. For tips on how to write your statement, see the How to Apply section on our career site.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
If you have any technical issues when trying to apply for this post or you want to request an application pack in an alternative format, please contact our Employee Service Centre by telephoning 0300 3030222 (select option 2) or raising a ticket via our online portal: https://emss.org.uk/support.
By applying for this post, you agree to our Terms and Conditions.
About UsAbout Leicestershire County Council
At Leicestershire County Council, we're committed to making a real difference in people's lives. Our aim is to work with communities and partners to deliver public services that make Leicestershire the best possible place to live and work for everyone.
Our employees play a key role in supporting this goal and helping us deliver the vital services we provide to the people of Leicestershire. Whether you're starting your career or looking for your next challenge, you'll find a place with us where your ideas are valued, and your work has purpose.
For further information on what it’s like to work for us and the benefits we offer, please refer to the following:
Our Recruitment Process
Our Organisational Values
Our Employee Benefits
Working for Us
