Leads a retail store team alongside the Store Leader, coaching employees, fostering inclusion, delivering exceptional customer experiences, building customer relationships through CRM, driving commercial performance, maximizing trading opportunities, and ensuring operational excellence. The role also supports Mulberry’s sustainability, community, and responsible business values.
Born in 1971, the roots of Mulberry are in Somerset, England. For more than fifty years, Mulberry has been a British lifestyle brand, internationally acclaimed for quality and design capturing the Mulberry Spirit.
Sustainability has been part of the Mulberry ethos since the brand's inception, in recognition of our purpose-driven approach, in 2024 we proudly achieved B Corp Certification.
Today, we are a global brand, but our values remain the same; we are committed to improving our impact on people and the planet. To do this our people are honest, dynamic, and community spirited.
If these are values you share, we would love you to join our team.
At Mulberry our Assistant Managers are called 'People and Experience Leaders' because you must be passionate about people, determined to deliver an extraordinary customer experience and open to learning and developing yourself and others. We want you to strive to be an expert within your field and be excited to to play your part in our 'Back to the Mulberry Spirit' strategy.
What we need from you:
You will partner with your Store Leader to develop the best team:
- You will support in creating a high performing team where diversity is celebrated and every individual feels valued, respected, and included. Always championing equity, empathy, and understanding in all interactions - internally and externally.
- You will encourage dynamic discussions and invite ideas and different perspectives in order to drive creativity and collaboration.
- You will create a culture that embraces honest feedback; give praise, share successes, coach and challenge.
You will always be Customer focused:
- You will nurture a welcoming and fun environment for your customers and team.
- You will be committed to delivering an engaging and memorable customer experience in your store and inspire your team to also.
- You will be culturally connected; you understand how Mulberry fits into the fabric of life and art around us and use this to excite our customers.
- You will develop and maintain key customer relationships using instore CRM tools to support you and your team.
You will collaborate with your Store Leader to be commercially driven:
- You will continually demonstrate a commitment to driving your business.
- You will be influential and develop a network around you to help deliver your goals and accelerate store growth.
- You will demonstrate expert market awareness and the ability to use analysis to maximise trading opportunities.
- You will lead and deliver operational excellence showing respect and consideration for people, product and your environment.
You will care about people and the planet:
- You will embody our Values in all you do by being honest, dynamic, and community spirited.
- You will support Mulberry to deliver an inclusive culture, through behaving in a way that is open-minded and respectful towards others.
- You will feel inspired to work for a B Corp certified business, incorporating environmentally and socially responsible practices into your work.
You are:
- Inspiring
- Engaging
- Agile
- Perceptive
- An experienced Leader
- In love with fashion!
What we will do for you:
- Competitive basic salary
- Bonus
- Product allowance
- An enviable staff discount and exclusive access to staff sales
- Extra day off for your birthday
- Pension Contributions & Life Assurance
- Training and development opportunities
- x2 paid volunteering days per year
- Access to Help@Hand - a wellbeing service featuring remote GP appointments, mental health support, physiotherapy, personal training & retail discounts
Mulberry is an equal opportunities employer and we are passionate about hiring and developing the best talent. All hiring decisions are made only on the basis of qualifications, skills or experience and as they relate to the particular role. If you need us to make any adjustments to our application or interview processes to enable you to be at your best, please email us at [email protected].
Mulberry England London, England Office
30 Kensington Church Street, London, United Kingdom, W8 4HA
Similar Jobs
Aerospace • Information Technology • Software • Cybersecurity • Design • Defense • Manufacturing
Supervise aircraft technicians performing avionics maintenance, troubleshooting, assembly, disassembly, modification, and component replacement. Plan and distribute technical work, ensure accurate documentation and regulatory compliance, mentor apprentices, manage risks, and maintain delivery schedules. The role requires knowledge of aircraft maintenance procedures, MAA Regulatory Articles, MRP Part 145, aviation quality assurance, and safety management systems. Candidates must be eligible for UK security clearance and hold or obtain aircraft-type supervisory authorisations.
Top Skills:
MS Office
Aerospace • Information Technology • Software • Cybersecurity • Design • Defense • Manufacturing
Acquire goods and services for aerospace and defense programs by negotiating pricing and contract terms, executing agreements, optimizing supply chain demand and inventory, managing supplier performance, mitigating risks, and driving supplier improvement. The role requires collaboration with program, engineering, production, customer, and cross-functional stakeholders, along with procurement lifecycle expertise and the ability to obtain UK Security Check clearance.
Top Skills:
ExcelMS OfficePowerPointSAPWord
Aerospace • Information Technology • Software • Cybersecurity • Design • Defense • Manufacturing
Manages Supply Chain integration for Boeing’s Fixed Wing programmes, coordinating SCM activities, project planning, performance, budgets, risks, contractual changes, and stakeholder communication. Oversees supply chain artefacts, task authorization processes, KPI development, and support for acquisition and sustainment projects across P8 and E7 programmes. The role is hybrid in Bristol or Lossiemouth and requires UK security clearance eligibility and existing UK work authorization.
What you need to know about the London Tech Scene
London isn't just a hub for established businesses; it's also a nursery for innovation. Boasting one of the most recognized fintech ecosystems in Europe, attracting billions in investments each year, London's success has made it a go-to destination for startups looking to make their mark. Top U.K. companies like Hoptin, Moneybox and Marshmallow have already made the city their base — yet fintech is just the beginning. From healthtech to renewable energy to cybersecurity and beyond, the city's startups are breaking new ground across a range of industries.
