Lead and support end-to-end payments transformation projects by coordinating Product, Technology and Operations teams. Produce governance artifacts, reports and presentations, manage risks/issues/dependencies, prioritize backlogs, and support business case and OKR creation. Ensure timely delivery across geographies while driving stakeholder alignment and change management.
Be a part of the team that is responsible for identifying and delivering end-to-end solutions within the Payments business with a client-centric approach!
As a Payment Operations Transformation Project Manager – Associate within the Large Scale Strategic (LSS) team, you will be working closely with Product, Operations and Technology teams to plan and deliver transformational projects. You will work closely with stakeholders within the organization to manage project deliveries successfully in a collaborative environment. You will own delivery of solutions in line with strategic operations goals.
Job responsibilities
- Support the team Business Analysts to ensure all reporting is accurate and timely. Create regular reporting and scorecards for consumption by senior management and support the PMO team with tracking and planning
- Manage and track delivery of project changes by working closely with Product, Technology and Service teams across time zones and geographies
- Manage, track and escalate project risks, issues and dependencies as well as chair regular review meetings
- Support the program manager with governance, business case creation, oversight, setting up of objectives and key results
- Coordinate and create high quality reports and visual presentations to provide updates to varied stakeholder groups
- Prioritizes project backlogs, performs change management and schedules deliveries keeping in mind long term goals of projects and strategic programmes
- Work collaboratively with team members across lines of business and cross functional teams to influence and ensure partner teams complete critical cross-impacting tasks
- Leverages subject matter expertise in driving conversations and/or influencing decisions direction with Business, Technology and all functional partners
Required qualifications, capabilities, and skills
- At least 3 years’ experience of the financial services industry
- Solid record of change delivery and project management in large scale transformation initiatives
- Ability to build partnerships and work in a collaborative environment
- Communication and presentation skills (written and verbal) able to clearly articulate business change/requirement across levels of stakeholders
- Organizational skills, meeting/workshop facilitation, time management and ability to manage several concurrent projects
- A proactive, self-motivated and results oriented attitude with the ability to work independently or as part of a team.
- A passion for learning new things and staying updated on the latest trends and developments in the industry
Preferred qualifications, capabilities, and skills
- Payments knowledge
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorganChase London, England Office
25 Bank Street, Canary Wharf, London, United Kingdom, E14 5JP
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