Live Events Partnership Account Manager
Job Description
As a Live Events Partnerships Account Manager, you will be responsible for selling & implementing multi platform campaigns to the highest standard within the Live Events (Co Promotion) team. This role requires immaculate client service, strong problem-solving skills, creative thinking and effective organisation and time management in a fast paced environment.
Key Responsibilities
Cultivate Strong Internal & External Relationships (30%): Foster and nurture strong long-term relationships with clients strong internal and external relationships with key partners, positioning yourself as their go-to global contact. As part of this role you'll be working with multiple teams across global, as well as senior branded content, producers & senior brand stakeholders.
Internal collaboration & confidentiality for sensitive information is essential.
Client Proposals and Sales (20%): Work directly with promoters and agencies to build Live Events packages based on brand approvals. Including planning and building proposals for all Live Events briefs covering Music, Festivals, Theatre, Events.
Effective Project Management & Customer service (40%): Effective use of time management and communication
Knowledge of all Global brands, platforms, products and systems
Taking full ownership of the implementation and delivery of Live Events partnerships. To deliver all projects with accuracy and attention to detail, with a detailed understanding of internal processes and pressures. Deliver outstanding customer service and ensure the smooth running of partnerships, driving repeat business as a result.
Trouble Shooting (10%):
To take initiative in problem solving and manage communication with both internal stakeholders & clients.
What You’ll Love About This Role
Think Big: Working across high level Live Event campaigns for all Global brands, to implement everything we have to offer in a Live Events space from start to finish – transforming partnership ideas into reality.
Own It: Take charge of projects from start to finish, delivering standout content across Global’s brands.
Keep it Simple: Simplify the complex implementation process for clients to ensure customers have the best experience of working with Global through clear communication, practical solutions and quick problem-solving.
Better Together: Collaborate with a variety of teams (i.e. branded content, commercial talent, commercial video, digital design, etc) to deliver multiplatform campaigns and bring them to life.
What Success Looks Like
Ability to sell effectively
Delivering partnerships to the highest standard.
Repeat business as a result of great account management.
Develop strong internal and external relationships with key stakeholders.
Effective use of time management and communication.
What You’ll Need
Media Knowledge: Minimum of 2 years’ experience in a media environment; ideally within a background in the Live Events sector.
Project Management Experience: A love of delivering excellent project management. Great organisational and prioritisation skills to help you deliver successfully.
Customer Expertise: Previous experience of working directly with agencies or clients, managing complex projects, ideally within media.
Multitasking skills: Ability to manage cross-media campaigns for clients or agencies. Working across all Global brands to implement everything we have to offer from start to finish.
Negotiation ability: Use your communication skills to persuade others.
Problem solving: A go-getter who uses their initiatives to problem solve and create mutually beneficial results.
Global London, England Office
30 Leicester Square, London, United Kingdom, WC2H 7LA
