The Associate Manager for Parkwide Systems supports the delivery and installation of technology systems, coordinating with teams and vendors to ensure timelines and standards are met while enhancing guest experience and safety.
Company Description
NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our global theme park destinations, consumer products, and experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, NBC Sports, Telemundo, NBC Local Stations, Bravo, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through our powerhouse film and television studios, including Universal Pictures, DreamWorks Animation, and Focus Features, and the four global television studios under the Universal Studio Group banner, and operate industry-leading theme parks and experiences around the world through Universal Destinations & Experiences, including Universal Orlando Resort, home to Universal Epic Universe, and Universal Studios Hollywood. NBCUniversal is a subsidiary of Comcast Corporation. Visit www.nbcuniversal.com for more information.
Our impact is rooted in improving the communities where our employees, customers, and audiences live and work. We have a rich tradition of giving back and ensuring our employees have the opportunity to serve their communities. We champion an inclusive culture and strive to attract and develop a talented workforce to create and deliver a wide range of content reflecting our world.
Job Description
The Associate Manager - Parkwide Systems is responsible for supporting the design development, delivery, installation, and commissioning of parkwide technology systems across Universal Creative projects. Based in Bedford, this role partners closely with creative, IT, facilities, security, operations, vendors, and construction stakeholders to ensure systems are delivered on time, within budget, and to defined technical, operational, and guest-experience standards.
This role blends technical oversight, project delivery, and stakeholder and vendor coordination, ensuring parkwide systems support guest experience, safety, and operational needs throughout their lifecycle.
Qualifications
Working knowledge of:
Additional Information
As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.
If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to [email protected].
NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our global theme park destinations, consumer products, and experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, NBC Sports, Telemundo, NBC Local Stations, Bravo, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through our powerhouse film and television studios, including Universal Pictures, DreamWorks Animation, and Focus Features, and the four global television studios under the Universal Studio Group banner, and operate industry-leading theme parks and experiences around the world through Universal Destinations & Experiences, including Universal Orlando Resort, home to Universal Epic Universe, and Universal Studios Hollywood. NBCUniversal is a subsidiary of Comcast Corporation. Visit www.nbcuniversal.com for more information.
Our impact is rooted in improving the communities where our employees, customers, and audiences live and work. We have a rich tradition of giving back and ensuring our employees have the opportunity to serve their communities. We champion an inclusive culture and strive to attract and develop a talented workforce to create and deliver a wide range of content reflecting our world.
Job Description
The Associate Manager - Parkwide Systems is responsible for supporting the design development, delivery, installation, and commissioning of parkwide technology systems across Universal Creative projects. Based in Bedford, this role partners closely with creative, IT, facilities, security, operations, vendors, and construction stakeholders to ensure systems are delivered on time, within budget, and to defined technical, operational, and guest-experience standards.
This role blends technical oversight, project delivery, and stakeholder and vendor coordination, ensuring parkwide systems support guest experience, safety, and operational needs throughout their lifecycle.
- Manage and support the end-to-end delivery of parkwide systems, from concept and design through installation, testing, commissioning, and handover.
- Support project planning activities including scope definition, schedules, budgets, risk management, and change control.
- Coordinate with internal teams and external vendors to ensure system requirements are clearly defined and executed.
- Track progress, identify issues early, and implement mitigation strategies to maintain delivery commitments.
- Participate in site walks, construction coordination meetings, and system integration reviews.
- Act as a subject-matter resource across multiple parkwide system domains, including security, operational technology, guest-facing systems, and back-of-house platforms.
- Review and contribute to system architecture, basis-of-design documentation, equipment specifications, drawings, and technical documentation.
- Ensure systems meet performance, reliability, cybersecurity, redundancy, scalability, and maintainability standards.
- Support integration with network infrastructure, AV systems, enterprise IT platforms, and operational control and monitoring systems.
Qualifications
- Bachelor's degree or equivalent experience in Engineering, IT, Systems Engineering, AV Technology, or a related field.
- Demonstrated experience working in multi-stakeholder environments such as attractions, theme parks, transport hubs, hospitality, or large public venues.
Working knowledge of:
- Networked systems (LAN/WAN, VLANs, multicast, QoS)
- Security and operational technology platforms
- Guest-facing and back-of-house systems
- Hardware, software, and system integration principles
Additional Information
As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.
If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to [email protected].
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