Paid Social-Senior Associate

Job Description
Are you ready to elevate your media expertise and make a real impact on a high-growth, global business? As the Senior Associate, Paid Social, you will be the driving force behind dynamic and influential paid media campaigns, positioning the line of business as a transformative leader in its category.
As a Paid Social Senior Associate on our Paid Media Team, you'll spend each day defining and refining global paid social campaigns to meet the evolving needs of our Firm. You'll demonstrate leadership and account management while working hands-on in media planning, campaign building, optimizations, and reporting. By leveraging your expertise in social platform capabilities, you'll deliver strategic recommendations and drive innovative, outcome-based solutions for our businesses. Your work will directly influence our ability to reach key audiences, support high-growth initiatives, and position the Firm as a leader in the industry.
Job Responsibilities:

• Build and manage the entire cycle of paid social tactical campaign development, including media planning, campaign building, tagging, optimizations, and reporting for global initiatives.
• Execute hands-on, in-platform campaign builds within social platform ads managers and social media buying tools.
• Ensure campaign planning, buying, optimizations, and reporting meets quality assurance checkpoints.
• Partner with analytics to monitor campaign performance, ensure objectives are met, and create campaign insights to share optimization opportunities.
• Oversee multiple campaigns for multiple businesses simultaneously, serving as intermediary support between the business and the agency.
• Prepare executive-level reports and support team operations, including investment and campaign trackers, billing needs, and ad-hoc support for enterprise projects.

Required qualifications, capabilities and skills:

• 4+years of hands-on, in-platform paid social media buying experience (e.g., Meta, Pinterest, Snapchat, LinkedIn, and TikTok)
• Expertise in all aspects of paid social media, including platform capabilities, targeting opportunities, pricing formats, bidding strategies, tagging, and reporting
• Experience managing and optimizing toward performance KPIs (e.g., Return on Advertising Spend, Cost Per Acquisition, Cost Per Lead)
• Experience partnering with media agencies and technology vendors
• Advanced skills in Excel, PowerPoint, and social media analytics (measurement, benchmarks, campaign reporting)

Preferred qualifications, capabilities and skills:

• Experience in global paid social media buying
• Strong interpersonal skills; comfortable with executive communications and deliverables
• Ability to work in ambiguous situations and develop an action plan based on available information

About Us
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
About the Team
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.
Marketing & Communications teams shape the firm's brand and protect and grow the firm's excellent reputation across the world. They deepen relationships with customers through shared passions with a best in class portfolio of partnerships including Madison Square Garden, The Chase Center & the US Open. Through the use of data and analytics, they create and deliver marketing campaigns or servicing messages through Chase.com, the mobile app, and paid media channels based on what is best for the customer.