Program Manager- Vice President

Job Description
In this role, you will be a part of strategic transformative efforts and champion new solutions that elevate Global Security's (GS's) impact worldwide and promote ongoing progress and innovation. You will also lead the Business Resiliency (BR) program across all Global Security (GS) functions - from planning through execution - partnering with key stakeholders to manage recovery strategies and oversee testing initiatives.
As a Program Manager within the Global Security (GS) Strategy & Innovation team, you will drive strategic initiatives that strengthen our firm's security and resiliency posture. The Strategy & Innovation team leads high-impact projects, collaborating across GS, Corporate Functions, and Lines of Business to deliver solutions that protect our employees and ensure business continuity.
Job responsibilities

• Execute strategic initiatives and projects that support and advance the security mission, ensuring alignment with organizational objectives and driving continuous improvement and innovation across Global Security.
• Collaborate with Product, Technology, and Security teams to accelerate the adoption of progressive solutions and capabilities - including the adoption of AI/ML - and drive operational efficiency and growth across the department.
• Orchestrate and execute red-teaming exercises, no-notice drills, and simulation activities to evaluate the effectiveness of security practices and protocols, identify opportunities, and recommend enhancements to strengthen the security posture across Global Security functions.
• Design, implement, and deliver a comprehensive security education and awareness program to promote a culture of preparedness and resilience throughout the workforce.
• Lead GS-wide BR planning initiatives, presenting key accomplishments, impact assessments, and analyses to senior leadership to secure necessary approvals.
• Maintain comprehensive oversight of essential services and functional resiliency plans, facilitating coordinated response, escalation, and resolution during disruptions.
• Collaborate with business function representatives, BR coordinators, and other stakeholders to analyze processes, develop and enhance robust BR plans, conduct business impact analyses, and ensure alignment with corporate, regulatory, and firmwide requirements.

Required qualifications, capabilities and skills

• Strong ability to interpret and apply policies, standards, and regulatory requirements, with a keen eye for identifying and communicating potential risks.
• Proven experience coordinating program activities within complex, global organizations.
• Exceptional relationship-building and consultative skills, particularly in resiliency planning and testing.
• Demonstrated ability to make independent, fact-based decisions, exercising sound judgment regarding escalation when necessary.
• Excellent organizational, time management, and planning skills, with attention to detail and the ability to manage multiple priorities simultaneously.
• Proficient in reviewing documentation and data, providing clear summary overviews and trend analyses for both internal and external stakeholders.
• Strong influencing and negotiation skills, with effective written and verbal communication across all levels of management.
• Results-oriented, with a focus on key issues and a proven track record of driving initiatives to successful completion.
• Ability to thrive under pressure and manage complex projects in demanding environments.
• Proficiency in Microsoft Office.

Preferred qualifications, capabilities and skills

• Proven experience in, or a deep understanding of, the private sector, with a preference for expertise within the financial industry.
• Training and relevant certifications in business resiliency, business continuity, and penetration testing.
• Proficiency in data analysis and visualization techniques.

About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
About the Team
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.
The Strategy team manages mission-critical projects ranging from developing growth strategies, to assessing and planning entry into new markets, to implementing organizational restructurings and operational efficiencies, and more. Projects are typically team-based and include close collaboration with senior executives.