Organisation Design and Effectiveness Consultant
Up to £85,000 plus excellent benefits (Work Level 4)
Hybrid working between home and coming into our Manchester city centre office when required https://jobs.coop.co.uk/hybrid-working-policy
We're looking for an Organisation Design and Effectiveness Consultant to join our specialist Organisation Development team and help shape how Co-op works, grows and performs. This is a unique opportunity to work across our diverse businesses, from Food and Logistics to Insurance, Funeralcare and Support Centre functions, helping leaders tackle some of their most important organisational challenges.
Why this role matters
At Co-op, we're committed to building an organisation that's fit for the future. As part of a small, highly regarded team of internal consultants, you'll work with senior leaders across the business to uncover the root causes behind complex organisational issues and design practical solutions that improve effectiveness, performance and ways of working. You'll help leaders understand how strategy, structures, ways of working, capability and culture interact to influence organisational performance. Working on issues that often sit beyond individual functions, you'll bring a whole-system perspective to improve effectiveness across the Co-op. Your insight and influence will help shape major decisions that impact colleagues, customers and communities across the UK.
What you'll do
• Partner with senior leaders and executives to diagnose and solve complex organisational challenges
• Lead organisational effectiveness projects from discovery and analysis through to solution design and recommendations
• Design organisational structures and operating models that support business strategy and performance
• Apply systems thinking to understand organisational challenges, uncover root causes and identify opportunities to improve performance
• Develop governance frameworks, decision-making processes and accountability models
• Analyse qualitative and quantitative insights to identify patterns, root causes and opportunities for improvement
• Research internal and external practices to inform evidence-based insight, challenge and recommendations that helps leaders make better organisational decisions
• Support leaders to improve organisational performance, collaboration and ways of working
• Help businesses navigate large-scale transformation, redesign and change initiatives
• Build trusted relationships across Co-op whilst providing specialist consultancy expertise
What you'll bring
We’re committed to making our roles as accessible as possible, so we only ask for the minimum criteria. To thrive here, you’ll need to bring:
• Experience applying organisation development, organisation effectiveness, organisation design or systems thinking approaches within complex organisations
• Strong consultancy skills, with the ability to influence and build credibility with senior stakeholders
• Ability to connect strategy, structure, workforce capability and culture to understand organisational performance and identify practical solutions to business challenges
• Confidence working with data, insight and evidence to develop clear recommendations and compelling narratives
• Curiosity, resilience and a proactive approach to navigating ambiguity and solving problems
This role would suit someone who enjoys making sense of complexity, asking the right questions and helping leaders design and create lasting organisational change. In return, you'll have the opportunity to work on a wide variety of high-profile projects, build relationships across the whole of Co-op and make a tangible impact on how our business operates and succeeds.
Why Co-op?
At Co-op, we’re owned by our members. And because we’re owned by you, we can do right by you. So when you join us, you’re not just taking a job, you’re joining a movement. We’re an organisation that puts people and communities first, and we’re powered by purpose. We want this to be a place where you can thrive, so you’ll also receive:
• An annual bonus (based on personal and business performance)
• 28 days holiday (rising to 32 with service) plus bank holidays
• A pension with up to 10% employer contributions
• Private healthcare
• Company car or £6,000 car allowance
• Access to a subsidised onsite gym (at our Manchester HQ)
• 30% discount on Co-op products and 10% off other brands
• Stream – early access to a percentage of your pay as you earn it
• Virtual healthcare including GP appointments, mental health support, nutrition and fitness advice
• 24/7 colleague support service
• Training and support for your development and career progression
• Cycle-to-work scheme
A place you’ll belong
We’re building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work.
We’re proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we’ll support you.
Learn more about our recruitment process at jobs.coop.co.uk/apply-process and our inclusion commitments at jobs.coop.co.uk/diversity-inclusion.
As part of your application, you'll need to complete an online assessment. This assessment typically takes up to 50 minutes. If you're a current Co-op colleague, this does not need to be completed.
