We are looking for an Order Operations & Compliance Analyst to ensure accurate and timely entry of customer orders, supporting revenue flow and reducing errors through high‑quality processing.
• Competitive Salary: Reflecting your skills and experience
• Generous Leave: 25 days annual leave (pro-rated in hours)
• Holiday Purchase Scheme: Buy up to 10 extra days—up to 35 days total leave
• Comprehensive Benefits:
o Pension plan (up to 7% employer match)
o Life assurance
o Employee assistance program
o Referral scheme
• Exclusive Discounts: High street brands, cycle-to-work scheme, and Johnson Controls product discounts
• Career Development: Extensive growth and advancement opportunities
• Accurately enter and process customer orders in ERP/CRM systems
• Validate pricing, customer details, and required documentation
• Perform quality checks to ensure orders are complete and correct
• Manage turnaround times and prioritise urgent requests
• Liaise with Sales and stakeholders to resolve queries
• Correct errors and support rework where required
• Ensure compliance with company policies and documentation standards
• Strong attention to detail
• Experience in order processing, billing, or similar workflows
• Familiarity with ERP/CRM systems (e.g. SAP, Oracle, Salesforce)
• Good communication and coordination skills
• Ability to work in a fast‑paced, deadline‑driven environment
About Johnson Controls
Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education.
For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward.
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