About the role
DP World is seeking a proactive Order Controller to support production continuity and ensure smooth order flow across operational departments.
In this role, you will coordinate packing orders, monitor materials and timelines, and ensure that customer and production requirements are met accurately and on schedule. You will play a key role in maintaining operational efficiency, preventing delays, and supporting high-quality delivery standards.
Key responsibilitiesSupport operational teams with packing and order-related queries
Ensure production downtime is minimized through effective coordination
Maintain accurate project and shipment data within the DP World order book
Release packing orders to production lines in line with build plans and staffing levels
Liaise with RFU and internal teams to ensure timely material availability
Assist in investigating customer concerns and implementing corrective actions
Identify root causes of issues and support sustainable countermeasures
Maintain standard work procedures and quality processes to ensure “Right First Time” delivery
Ensure customer-required quality processes are followed according to specifications (e.g. QCOS)
Promote a zero-tolerance approach to deviations from agreed processes
Perform additional duties as assigned by the supervisor
Qualifications & experience
High school diploma required; further education preferred
Proven experience in order processing, production control, or operations coordination
Familiarity with ERP systems (AOS, SAP or similar)
Strong Excel skills and ability to analyse operational data
Ability to understand process diagrams and operational workflows
Fluent English required (Slovak also required per role needs)
Skills & competencies
Strong communication and stakeholder management skills
Detail-oriented with strong organisational ability
Problem-solving mindset with a continuous improvement approach
Ability to prioritise tasks in a fast-paced operational environment
Customer-focused and quality-driven attitude
Ability to collaborate effectively with production, planning, and logistics teams
Compensation
DP World offers exciting and challenging roles within a growing international organization. We strive to hire and develop the right people, locally and globally, stimulating personal growth and self-development within an informal atmosphere. We offer a market competitive compensation package.
About DP World
Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world’s trade flow better, changing what’s possible for the customers and communities we serve globally.
With a dedicated, diverse and professional team of more than 103,000 employees spanning 75 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that’s fit for the future.
We’re rapidly transforming and integrating our businesses -- Ports and Terminals, Marine Services, Logistics and Technology – and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades. The DP World family comprises of Syncreon, Imperial and P&O.
What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we’re at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimizing disruptions from the factory floor to the customer’s door.
WE MAKE TRADE FLOW
TO CHANGE WHAT'S POSSIBLE FOR EVERYONE
#LI-BP1
