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Therabody® is the wellness tech leader with a mission to inspire and enable every body and mind to keep moving. Therabody’s product ecosystem includes category-creating innovations in wellness products, proprietary software, digital content, and biometrics that have proven benefits around alleviating stress and pain and enhancing performance and sleep. Not only is it part of our brand ethos to help others, but we are also defining the cutting edge of wellness technology while winning accolades such as Fast Company’s Brands That Matter, Oprah's Favorite Things 2022 and the TIME Best Inventions 2022 award.
Therabody is looking for an Operations Specialist to join the local team and support the Operations Manager with the current projects, daily work and communications with our partners. The ideal candidate should be proactive, keen to learn and grow within the team. They should be conformable in a fast growing and dynamic environment.
Key Responsibilities
- Oversee end to end logistics for both B2B & B2C channels to ensure an efficient service and delivery
- Collaborate with the 3PL partners to ensure they are informed of daily shipments requirements
- Liaise with our logistical team and carriers for any issues and delays occurred
- Action internal transfer requests
- SKU set up
- Sales ops support with reallocation of stock
- Inbound / TO receipt and management
- Scrap and obsolete stock review and support
- Assistance with ongoing projects
- Assistance with EOM/EOY reconciliation
- Supporting the Customer Service team with B2C claims, issues and returns
- Support with international transfer for inventory health between 3PLs
- Supporting new customer set up with new requirements / SOPs
- Support in creating rework SOPs
- Supporting the creation of commercial documents for international transport
The Right Person Would Have
- 2+ years experience in Logistics, warehousing, operations
- Good level of Excel knowledge
- Efficient, analytical, with great multitasking skills and a positive approach to problem solving
- Ambition to grow in the role
- Ability to thrive and adapt in a fast-paced, entrepreneurial environment with a hands-on, can-do attitude
- Structured worker who is able to set priorities and keep an overview across a large range of different topics
- Proactive problem-solver
- Great communication skills
Therabody is committed to diversity, equity and inclusion. We will not tolerate discrimination in employment, employment-related decisions, or in business dealings on the basis of race, color, genetic information, age, sex, sexual orientation, religion, disability, ethnicity, national origin, veteran status, marital status, pregnancy, or any other legally protected status. We will strive to provide an environment free of discrimination to our team members, customers, guests, and suppliers. We seek contributors from all backgrounds and walks of life to join our team, and we encourage our employees to bring their empowered, passionate, and authentic selves to work every day.
