Operations Specialist - Financial markets

About MDOTM

MDOTM is the Global leader in AI-driven investment solutions. ​​Founded in 2015, we earned significant recognition in 2017 as the only European fintech startup selected by Google for its acceleration program in Silicon Valley.

Since then, we have been growing continuously, establishing a strong international presence with offices in London, Milan and New York.

If you are looking for a fast-paced environment and are willing to take ownership, this is the right opportunity for you!

Role Overview
We are seeking an Operations Specialist with a strong understanding of financial markets to support organisational analysis, market intelligence, and strategic solution development.

The successful candidate will analyse target organisations, identify key stakeholders, understand operational and commercial challenges, and support the development of structured, commercially viable solutions. 

They will work closely with prospective and current clients as well as internal Product, Operations, and R&D teams to ensure market requirements are effectively translated into business use cases and implementation initiatives.
The ideal candidate will be intellectually curious, commercially minded, and comfortable engaging with senior stakeholders across financial institutions and related organisations.

Key Responsibilities

• Conduct research on financial institutions, market participants, and industry developments to identify opportunities and market trends
• Analyse target organisations, map key stakeholders and decision-makers, and support engagement strategies
• Engage directly with prospective clients through meetings, calls, and follow-up activities to understand business challenges and objectives
• Prepare presentations, reports, and briefing materials to support client discussions and internal decision-making
• Translate market and client insights into structured insights and use cases
• Work closely with Product, Operations, and R&D teams to support ongoing initiatives and implementation activities
  

Requirements

• Degree in Business, Economics, Finance, Management, or a related discipline
• Understanding of financial markets, financial institutions, and organisational structures
• Excellent research, analytical, and problem-solving skills
• Strong written and verbal communication skills
• Ability to manage multiple tasks and work effectively in a fast-paced environment
• Comfortable engaging with clients, stakeholders, and cross-functional teams

Bonus Points

• Previous professional experience in financial services, fintech, operations, strategy, business development, or commercial roles
• Experience conducting market research, competitor analysis, or business analysis
• Exposure to client-facing environments and stakeholder engagement activities
• Familiarity with CRM platforms or sales support activities
  

Why Join Us?

• Work at the leading edge of technology, leveraging our decade of experience in proprietary AI to build the next generation of industry-defining tools.
• Competitive salary & truly flexible work environment.
• Benefit from an unlimited learning and development budget to stay at the bleeding edge of AI research, alongside a fast-track path into technical leadership or principal research roles.
• Collaborate daily with an ultra-international team (18+ nationalities) spread across our offices in Milan, London and New York.
• Annual company retreat at a stunning location.
• Fast-track career progression, with opportunities to grow into leadership roles.