Operations Manager

Operations Manager (Municipal Waste)

*This is a secondment for a minimum of 9 months*

Salary: £47,000 per annum plus company car/cash allowance and pension

Hours: Full time, Monday to Friday - 40 hours per week - Secondment for a minimum of 9 months

Location: Southwark

When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It’s why we’re looking for someone who’s just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life.

We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture.

What we can offer you;

• Option to choose from a company car or car allowance

• 25 days of annual leave

• Access to our company pension scheme

• One paid days leave every year to volunteer and support your community

• Ongoing training and development opportunities, allowing you to reach your full potential

What you'll be doing;

• Manage the operational services, ensuring exceptional service levels are maintained and customer needs are met.

• Implement, guide and control operational safety, performance, quality and cost effectiveness in line with Company policy and procedures.

• Ensure the cost effective management of the services on the contract, including waste collections and ancillary services whilst operating in line with compliance, legislation requirements and customer satisfaction levels. 

• Manage an employee workforce including Service Delivery Managers and operatives in line with the contract specifications.

• Manage the operational performance of the contract and the adherence of KPIs to ensure financial penalties are not applied, whilst ensuring the budget is met, reviewed and costs are monitored.

• Ensure all contract positions are staffed by competent persons.

• Ensure all resources and routes are operated in the most cost efficient way, whilst ensuring that fleet compliance, Health & safety etc are not compromised in any way.

• Ensure full service delivery through ensuring that issues e.g. workforce performance are managed proactively and prior to any complaints that may be received from the client or residents.

What we're looking for;

• IOSH certificate.

• Municipal waste management experience.

• Experience of developing Health and Safety Policies and Procedures.

• Strong communication skills with operatives, management and client team.

• IT literate with experience of an operational management system.

What’s next?

Apply today, so we can make a difference for generations to come.

We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. 

We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. 

We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.