The Operations Controller will manage daily flight operations, maintain contact with aircraft, coordinate passenger services, ensure accurate communication of route changes, and implement emergency response procedures. They will also engage with IT systems to compile reports and update information as needed.
We invite applications for a Operations Controller position, based at our Forties Road premises (Dyce, Aberdeen).
Key Responsibilities include:
- Flight Watch – Maintaining contact with aircraft
- Engineering Liaison – establish aircraft availability and provide crews for ground runs.
- Operation and control of daily flying programme
- Passenger Services / Logistics Liaison – Advising of route changes, delays, passenger requirements and payloads.
- Communications & IT Systems – compile reports, ensure correct coding is used & update info on systems.
- Emergency Response Procedures – implement procedures as required in accordance with Company ERP plans and participate in ERP exercises.
Key skills and Experience:
- Previous experience in Flight Operations is essential
- Good communication skills
- Experience of liaising with customers and clients
- A CAA Restricted Radio Operators Certificate would be advantageous
- Please note that weekend and evening work will be required.
All applicants must be currently eligible to work and live in the UK. All Applicants should submit a CV.
Please note that due to the volume of applications we are unable to respond individually to all applications. Candidates who have been successfully shortlisted for interview will be contacted directly. We would like to thank all applicants for the time and effort taken in applying.
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