Operations Associate (Checkatrade Express)

As our next Operations Associate (Checkatrade Express), you’ll sit at the centre of how one of our fastest-growing products evolves - helping shape the experience for both customers and trades, and driving the next phase of growth.

You’ll be working on Checkatrade Express, a newer, high-growth part of the business focused on making it faster and easier for customers to book everyday home services. It’s early, it’s scaling quickly, and there’s a huge opportunity to build something meaningful from the ground up.

Forget long lists, here’s what you’ll actually spend your time on:

• Owning key areas of supply health - making sure we have the right trades, in the right places, at the right time to meet growing demand

• Building frameworks and processes from scratch to support trade acquisition and quality as we scale

• Working across product, data and operations to turn ideas into live features and improvements on the platform

• Getting stuck into whatever problems need solving - whether that’s launching new services, improving supply, or fixing something that isn’t working

• Collaborating closely with product managers, engineers and operators to push projects over the line

• Using data to spot patterns, identify opportunities and help the team focus on what matters most

• Helping shape how Checkatrade Express grows - contributing to strategy, not just execution

It’s not about ticking every box. It’s about turning up curious, ready to crack on. You’ll do well here if you bring:

• Strong analytical thinking and comfort working with data (Excel essential, BI tools a bonus)

• A proactive mindset - you ask questions, spot opportunities and take ownership

• Clear communication skills and the ability to work across teams

• Comfort operating in a fast-paced, changing environment where priorities can shift quickly

• A genuine curiosity for how things work and how they can be improved

• Early experience (or strong interest) in consulting, tech, startups or similar high-performance environments

• An interest in using AI and automation to work smarter and scale your output

• Ambition, drive and a willingness to get stuck in and learn quickly

We believe great work deserves great rewards. Here’s just a taste:

• Competitive salary + annual bonus or commission (role dependent)

• Employee Share Program

• Health, well-being and learning support

• Gym membership, Smart Tech Scheme and Cycle Scheme

• Birthday/Special day leave

• Buy & sell holiday scheme

• 1 week’s paid charity leave and much more!

How we’ll get to know each other:

• Screening call with one of our Talent Acquisition Partners

• 1st Stage interview with the hiring manager focused on your experience

• 2nd Stage interview with colleagues you will work alongside

• Final interview which includes a case study presentation to 2-3 colleagues including the hiring manager

If this sounds like the place where you can do your best work, we’d love to hear from you, even if you don’t tick every box

Want to join our Talent Community and be one of the first to know about our vacancies? Register your interest on our Registration Form

About us
We’re Checkatrade – the UK’s leading platform for finding a tradesperson. With more than 50,000 trades listed and over 6 million reviews, we help homeowners get jobs done right and help tradespeople grow their business.

We’re growing fast, with big plans to become the go-to brand for home improvements. If you care about great work, take pride in the details, and want to make an impact, you’ll fit right in.