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Ascot Group

Operational Services Analyst

Posted 4 Hours Ago
Be an Early Applicant
In-Office
London, Greater London, England, GBR
Entry level
In-Office
London, Greater London, England, GBR
Entry level
The role provides centralized support for underwriting operations, including managing outsourcing contracts, improving procedures, and preparing performance reports.
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This is an opportunity to join Ascot Group - one of the world’s preeminent specialty risk underwriting organizations.

Designed as a modern-era company operating through an ecosystem of interconnected global operating platforms, we’re bound by a common mission and purpose: One Ascot. Our greatest strength is a talented team who flourish in a collaborative, inclusive, and entrepreneurial culture, steeped in underwriting excellence, integrity, and a passion to find a better way, The Ascot Way.

The Ascot Way guides our people and our organization. Our underwriting platforms collaborate to find creative ways to deploy our capital in a true cross-product and cross-platform approach. These platforms work as one, deploying our capital creatively through our unique Fusion Model: Client Centric, Risk Centric, Technology Centric.

Built to be resilient, Ascot maximizes client financial security while delivering bespoke products and world class service — both pre- and post-claims. Ascot exists to solve for our clients’ brightest tomorrow, through agility, collaboration, resilience, and discipline.


Job Purpose:

To provide centralised support for the underwriting business.


Detailed Duties:

POLO (ex-Capita)

Assisting with the management of our outsourcing contracts, in relation to:

  • Risk Capture

  • USM processing

  • Pre-bind Quality Assurance (PBQA)

 

PROCEDURES

  • Reviewing, monitoring, improving, updating of procedures/processes and associated procedures manuals.

 

TECHNICAL ASSISTANCE/TRAINING

  • Providing technical assistance to teams within Ascot as well as external partners. Providing training on procedures/system to them. Answering queries from them in a timely fashion.

 

REPORTS

  • Preparation of operation, performance, statistical reports.

 

EXCEPTIONS REPORTS

  • Reviewing and clearing various exceptions. Continually improving exception reports.

 

SYSTEMS

  • Suggesting and testing system enhancements.

 

RISK CAPTURE QC

  • Performing Risk Capture quality control. Liaising with Polo and underwriting teams. Improving processes and manuals.

 

PBQA

  • Reviewing the quality of the work performed by the outsourced Pre-Bind Quality Assurance team as well as quality of administrators’ action in response to PBQA’s findings

 

GAREAT

  • Completing all GAREAT returns. Liaising with Underwriting, Compliance, Exposure management teams as well as Lloyd’s, maintaining procedures.

 

CREDIT CONTROL/BROKER LEDGER

  • Reviewing credit CONTROL/BROKER control and broker LEDGER SLAs. Improving processes and procedures manuals. Liaising with underwriters and brokers in relation to NOCs


Please be aware that Ascot Group’s job opportunities will be posted on our official careers page. All official communication comes from @ascotgroup.com email addresses, if you receive a job offer or recruitment communication from Ascot Group that you suspect might be fraudulent, do not hesitate to contact us directly to verify its legitimacy. We will never ask for payment or sensitive personal information during any stage of the recruitment process. Your privacy and trust are of utmost importance to us, and we strive to ensure that you have a positive experience with Ascot Group.


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Ascot Group London, England Office

20 Fenchurch Street, London, England, United Kingdom, EC3M 3AG

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