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Lloyd's

Operational Resilience Manager - 12 month FTC / Secondment

Posted 10 Days Ago
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In-Office
London, England, GBR
Mid level
In-Office
London, England, GBR
Mid level
Assess and review operational and cyber resilience submissions from managing agents, identify gaps and emerging risks, provide evidence-based recommendations, shape senior reporting, lead stakeholder engagements, and contribute to market-wide resilience initiatives and scenario exercises.
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Lloyd’s is the world’s leading insurance and reinsurance marketplace. We share the collective intelligence and risk sharing expertise of the market’s brightest minds, working together for a braver world. 

 

Our role is to inspire courage, so tomorrow’s progress isn’t limited by today’s risks.  

 

Our shared values: we are brave; we are stronger together; we do the right thing; guide what we do and how we act. If you share our values and our passion to build a future that’s more sustainable, resilient and inclusive, you’ll find a home at Lloyd’s – build a braver future with us. 

We are looking for a Market Operational Resilience Manager for a 12 Month FTC / Secondment to help us strengthen the resilience of the Lloyd’s market.

This is your opportunity to influence how risk is understood, assessed and acted on across a global marketplace.

What you’ll be doing

You’ll support our Market Governance, Risk and Resilience leadership team by turning insight into impact.

  • Review and assess operational and cyber resilience submissions from managing agents
  • Identify strengths, gaps and emerging risks across the market
  • Provide clear, evidence-based recommendations on where oversight should focus
  • Shape and deliver reporting for senior governance forums
  • Support and sometimes lead conversations with market stakeholders
  • Contribute to market-wide initiatives, including scenario exercises and resilience surveys
  • Build strong relationships across Markets and Operations to ensure consistent, effective oversight

Because this role matters, your work will directly influence how resilient the Lloyd’s market is today – and how it evolves tomorrow.

What you’ll bring

We’re interested in people who think clearly, communicate openly and act with integrity.

Experience

  • A strong background in operational and/or cyber resilience
  • Experience working with risk, governance or regulatory frameworks
  • Confidence engaging with senior stakeholders and providing challenge where needed
  • Ability to interpret complex information and turn it into clear recommendations

Knowledge

  • Understanding of resilience frameworks and good practice
  • Awareness of insurance or financial services risk drivers
  • Knowledge of governance, regulatory expectations and market dynamics

Skills

  • You listen, question and get to the heart of an issue
  • You influence and collaborate to reach the right outcome
  • You make balanced, risk-aware decisions
  • You adapt your style to different situations and people

And importantly, you’re curious. You want to understand how things work – and how they can work better.

What you’ll get

We’re building a Lloyd’s that reflects the global markets we serve. That means creating an environment where everyone can thrive.

  • A role where your voice is heard and your expertise matters
  • Exposure to senior stakeholders across the Lloyd’s market
  • Opportunities to shape market-wide resilience thinking
  • A culture built on openness, integrity, focus and empowerment
  • Ongoing support for your development and growth

Diversity and inclusion are a focus for us – Lloyd’s aim is to build a diverse, inclusive environment that reflects the global markets we work in.  One where everyone is treated with dignity and respect to achieve their full potential. In practice, this means we are positive and inclusive about making workplace adjustments, we offer regular health and wellbeing programmes, diversity and inclusion training, employee networks, mentoring and volunteering opportunities as well as investment into your professional development. You can read more about diversity and inclusion on our website. 

 

We understand that our work/life balance is important to us all and that a hybrid of working from the office and home can offer a great level of flexibility.  Flexible working forms part of a total reward approach which offers a host of other benefits over and above the standard offering (generous pension, healthcare, wellbeing etc).  These include financial support for training, education & development, a benefit allowance (to spend on our flexible benefits such as gym membership, dental insurance, extra holiday or to partake in our cycle to work scheme), employee recognition scheme and various employee discount schemes.  

By choosing Lloyd's, you'll be part of a team that brings together the best minds in the industry, and together with our underwriters and brokers, we create innovative, responsive solutions allowing us to share risk and solve complex problems. 

Should you require any additional support with your application, or any adjustments, please click the following link;

https://cleartalents.com/apply/lloyds-msa1645695881

Please note, clicking on this link does not register your application for the vacancy
HQ

Lloyd's London, England Office

One Lime Street, London, United Kingdom, EC3M 7HA

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