Operational Change Manager

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London, Greater London, England
Internship
Fintech • Software • Financial Services
The Role

Please note this position is based in London and this will be the contractual location of the successful candidate, other locations cannot be considered.

Operational Change Manager

This is a great job for someone with experience of investment management middle office processes (insourced or outsourced) supported with a good background knowledge of the investment management industry, functions and services.

A bit about the job:

The purpose of the Operational Change Manager role is to analyse, manage and implement multiple change items on processes governed by Investment Operations Oversight at Aviva Investors. The role includes the analysis of proposed change and the impact to existing processes within Aviva Investors and outsource partners, the identification and documentation of solutions, and the testing and implementation of those solutions. Changes may be isolated/specific to a particular problem set or part of a larger programme of work. All solutions will consider both ongoing efficiency and Aviva Investors risk appetite.

The Operational Change Manager is responsible for the oversight and governance of the change pipeline with the outsource Operations providers, across Investment Operations, Performance Measurement, Client Reporting, Mandate Monitoring, Fund Accounting, Transfer Agency, Custody, Aladdin Services and Market Data. Changes may be demand driven by the Investment teams, the Distribution team, external clients and regulatory changes. Identification of efficiencies and risk reduction across the Operations function is a major aim of the role too.

Skills and experience we’re looking for:

  • Good presentation abilities and comfortable presenting to an audience

  • Able to use and interpret financial data quickly and effectively

  • An advanced MS Excel, MS Visio and MS Word practitioner and comfortable across the Microsoft Office suite of applications

  • Knowledge of Aladdin beneficial

  • Relevant professional qualifications (e.g. CISI, CFA, IMC, CAIA, accountancy, etc.) desirable but not essential

What you’ll get for this role:

  • Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in

  • Eligibility for annual performance bonus

  • Family friendly parental and carer’s leave

  • Generous holiday entitlement plus bank holidays with the option to buy/sell up to 5 additional days

  • Up to 40% discount for Aviva products

  • Brilliant flexible benefits including electric cars

  • Aviva Matching Share Plan and Save As You Earn scheme

  • 21 volunteering hours per year

Aviva is for everyone:

We’re inclusive and welcome everyone – we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don’t, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares.

We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working –spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues.

To find out more about working at Aviva take a look here

We’d love it if you could submit your application online. If you require an alternative method of applying, send an email to [email protected]

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The Company
HQ: London
1,340 Employees
On-site Workplace
Year Founded: 2008

What We Do

Welcome to Aviva Investors. The global asset manager that chooses integration.

The future is full of questions. Only by working closely with our clients can we find the answers. That’s why we integrate our whole business around our clients – their goals, their values and the experience they have when they work with us.

That’s why we start by listening closely and understanding their investment aspirations and concerns – from low prospective investment returns, to highly correlated asset prices; from the prospect of rising global interest rates, to the challenges and opportunities of market volatility. Through our vast collective industry experience, we’ve been through every market cycle, making us better prepared for the next one.

Inspired by our deep client insight, we build solutions that aim to defy uncertainty, answering the questions that keep our clients awake at night. From large institutional investors to individuals saving for retirement, we work together to deliver meaningful outcomes, now and over the long run.

That’s why we work hard to join the dots across asset classes to find the best investment ideas; why we break down barriers so our teams can connect seamlessly; and why we manage risk with discipline and rigour. By working in partnership, we bring components together in new ways to ensure our clients get the very best of our collective expertise with every investment.

Please remember the value of an investment and any income from it can go down as well as up. Investors may not get back the original amount invested.

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