Ontario CRM Executive

Are you a hands-on marketing person who loves turning strategy into action? We’re looking for a CRM Executive to our CRM team, supporting other executive and Manager in delivering seamless, personalized customer experiences that drive engagement and loyalty.

This is a key role within the CRM team where the you'd be responsible for the day-to-day execution of operational tasks as planned and agreed together with the CRM Manager, according to the brand vision and strategy. You will also be assisting with creating the monthly CRM campaign plan as well as following up on campaign results.

As a real doer, in this role, you will be writing copy, requesting creatives, ensuring the content of the market’s sites are up-to-date as well as executing and delivering customer communications through all targeted marketing channels (primarily email, push, inbox & pop-up).

Following the brand values, tone of voice and long-term strategy in all communication is of the essence in this role.

You’re a great match for this role if you:

• have native-level proficiency in written and spoken English
• Have a marketing mindset with strong analytical and data-driven skills
• Are methodical, structured, and detail-oriented
• Thrive in a social, multi-cultural team environment
• Are passionate about sports, casino, live casino, or other gaming experiences
• Possess strong knowledge of Ontario and US sports, including major local and national leagues (e.g., NHL, NBA, CFL, NFL, MLB)
• Have experience in the gaming industry – a plus, but not mandatory.

What You’ll Be Doing:

• Assist in planning and executing monthly CRM campaigns, working closely with the CRM Manager and BI team to track and analyse results.
• Coordinate campaign briefs and requests across internal teams and central operations to ensure timely delivery.
• Create and publish engaging copy for emails, banners, onsite content, and promotions, always aligned with the brand’s tone of voice.
• Manage and update website content, campaign pages, and promotional resources using internal and third-party platforms.
• Execute multi-channel customer communications, including email, SMS, inbox, and pop-ups, ensuring accuracy and timely delivery.
• Support automated lifecycle activities and campaign planning, establishing clear communication with central teams for smooth campaign execution.

At ComeOn Group we value diversity, and we take concrete action to ensure fairness in our recruitment process. We are committed to assess candidates on their merit without discriminating against any applicant for whatever reason that is protected by law. We truly value you, as you are. Want to know more about us just visit our website  or any of our social media channels to take a deep dive into our culture!

Want to know more about us just visit our website www.comeon-group.com or any of our social media channels to take a deep dive into our culture!

So what can you expect from ComeOn as a place of work? 

• A competitive remuneration package inc. a company bonus scheme! 💰
• Fantastic quarterly team events and weekly company events 😎
• A one-time Hybrid Allowance of €250 to help you set up a comfortable workstation at home (we’re truly Hybrid!)
• On top of our Hybrid work arrangement, up to 40 days a year to work fully remote from anywhere 
• A comprehensive, private Health Insurance
• A gym membership
• Lunch on Mondays and Wednesdays, plus breakfast on Tuesdays 🥐

At ComeOn, we have adapted a Hybrid Work model which means that we offer our employees an option to pick their workstation for the day. Want to work from the office a few days a week and some days from home? That’s totally fine with us! ComeOn is known for their inviting and vibrant offices that offer creative areas for collaboration and desk set-ups designed for a Hybrid Work model. When you visit one of our offices you will always be welcomed by a friendly face that will take good care of you. It’s our curiosity that drives our innovative business forward and we work hard in a run together spirit and we always make sure to top it up by having fun! You will not regret picking ComeOn as your next place of work.