Determines and supports Internet working service requirements for switched networks; implements network systems and subsystems and associated hardware and software.
Job title:
Onsite Network Engineer
Job Description:
Capita is seeking a highly skilled Onsite Network Engineer to join our growing Network team. In this role, you will work on exciting projects for a number of Capita clients, providing support for predominantly a large London Borough.
This is a hybrid role two days per week on site in North London and three days at home.
What you will be doing:
- Provide onsite support for London Borough customers, across multiple sites.
- Lead by example, ensuring a high level of service is delivered to the customer at all times.
- Proactively escalate any potential SLA failures to the Team Leader and/or Service Delivery Manager.
- Keep the customer informed of the progress of the incident and update the ticketing system regularly.
What we are looking for:
- Experience of WAN infrastructure support.
- CCNA, PCNSA or JNCIA or working towards one of those certifications.
- Strong knowledge of Firewalls (Cisco, Palo Alto, Checkpoint, Juniper) and encryption technologies (e.g. GRE, IPSEC).
- Knowledge of routing protocols (e.g. BGP & OSPF, EIGRP) and SNMP monitoring products (including SolarWinds and Cisco Prime).
- Driving licence and access to own vehicle.
Join us at Capita Technology and Software Solutions, a newly formed global shared service responsible for delivering innovation and digital transformation for Capita’s businesses and clients. We work collaboratively to shape the right digital technology solutions to help clients work differently, engage differently, sell differently, and be resilient to whatever comes their way.
Choose 'Apply now' to fill out our short application and tell us more about you. We’re an equal opportunity and Disability Confident employer, committed to providing an inclusive, barrier-free recruitment process and working environment for everyone.
Location:
London
,
United Kingdom
Time Type:
Full time
Contract Type:
Permanent
Top Skills
What We Do
Capita is a leading provider of business process services, driven by data, technology and people. We are a purpose-led, responsible organisation¬. Every day our 50,000 colleagues help millions of people, by delivering innovative, digitally enabled solutions to transform and simplify the connections between government and citizens, businesses and customers. We partner with our clients and provide the insight and technologies that give time back, allowing them to focus on what they do best and making people’s lives easier and simpler. We operate across three divisions – Capita Public Service, Capita Experience and Capita Portfolio – in the UK, Europe, India and South Africa. Capita is quoted on the London Stock Exchange (CPI.L). Further information can be found at: http://www.capita.com
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